Strategic Pricing & Monetisation Leader

Trustpilot Italia; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working options

Competitive compensation package

Bonus

25 days holiday

Volunteer days

Learning and development opportunities

Pension and life insurance

Health benefits

Headspace access

Parental leave

Cycle-to-work scheme

Job summary

Trustpilot seeks a Director of Pricing Strategy to design and execute monetisation globally, aligning packaging with customer value across segments and markets. You’ll partner with Product, Data Science, Marketing, Legal, and Finance to optimize upgrade rates and revenue from new features.

The role emphasizes a 'get it done' mindset, cross-functional leadership, and navigating a fast-paced, matrixed environment with accountability to senior stakeholders.

Qualifications

• Proven track record delivering commercial initiatives in a complex org.
• Experience in matrixed companies in pricing, monetization, or strategy roles.
• Strong understanding of SaaS metrics (NRR, churn, rule of 40).

Responsibilities

• Lead in developing and optimizing Trustpilot's core B2B pricing proposition.
• Define packaging and pricing for new features (bundling, add-ons, tiering).
• Ideate pricing models to increase net revenue retention (NRR).
• Support annual budgeting and company goal setting with senior leadership.
• Explore new revenue opportunities from hypothesis to business case.
• Monitor market trends and inform internal pricing decisions.
• Collaborate with Pricing & Monetisation colleagues to ensure competitive pricing.

Skills

Pricing strategy

Monetization

SaaS pricing

Stakeholder management

Data analysis

Cross-functional collaboration

Commercial acumen

Education

Bachelor's degree in Business/Finance

Tools

Excel

SQL

Power BI

Job description

Trustpilot seeks a Director of Pricing Strategy to design and execute monetisation globally, aligning packaging with customer value across segments and markets. You’ll partner with Product, Data Science, Marketing, Legal, and Finance to optimize upgrade rates and revenue from new features.

The role emphasizes a 'get it done' mindset, cross-functional leadership, and navigating a fast-paced, matrixed environment with accountability to senior stakeholders.