Strategic Partner Experience Designer (Contract)

ImmigrationGPT; Greater London; Hybrid; GBP 254,000 - 304,000; Full time

Job summary

Blue Ventures Conservation seeks a consultant or team with strong experience in service design, CX, UX or human-centred service transformation to review the partner experience and link it to organisational choices.

The consultancy will examine the end-to-end experience of working with Blue Ventures and connect it to the organisation's decisions. Direct partner research will inform the assignment, and the team will develop alternative approaches and a reusable framework.

Qualifications

• Strong experience in service design, CX, UX or human-centered service transformation.
• Ability to conduct partner research and evaluate end-to-end partner journeys.
• Experience translating insights into practical frameworks and recommendations.

Responsibilities

• Examine end-to-end partner experience with Blue Ventures.
• Inform the assignment with direct partner research.
• Propose alternative approaches and frameworks for ongoing use.

Skills

Service design

Customer experience

User experience

Human-centered design

Consultancy

Job description

Blue Ventures Conservation seeks a consultant or team with strong experience in service design, CX, UX or human-centred service transformation to review the partner experience and link it to organisational choices.

The consultancy will examine the end-to-end experience of working with Blue Ventures and connect it to the organisation's decisions. Direct partner research will inform the assignment, and the team will develop alternative approaches and a reusable framework.