Strategic Operations Manager — Fulfilment & Process

Curve; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A financial technology company in Greater London is seeking an Operations Manager to enhance their fulfillment operations and drive process improvements. The ideal candidate will have strong Excel skills, a proven track record in leadership, and experience in managing cross-functional teams. This role offers autonomy, great opportunities for career growth, and several employee benefits, including health insurance and generous leave policies.

Benefits

25 days annual leave plus bank holidays

Bonus days for Learning & Development

Working abroad policy

Bupa Health Insurance

Life insurance

Pension Scheme

Mental health support

24/7 GP access

Annual subscriptions to mental wellness platforms

Discounted shopping vouchers

Enhanced parental leave

Electric car scheme

Free Curve subscription for employee and +1

Qualifications

• Proven ability to lead teams and drive high-performance outcomes.
• Demonstrated analytical expertise with data-informed decisions.
• Experience in an operations leadership or management role is preferred.

Responsibilities

• Lead end-to-end fulfillment operations ensuring timely delivery.
• Manage relationships with key vendors and oversee performance.
• Identify, design, and implement process improvements.

Skills

Microsoft Excel proficiency

Excellent written communication

Analytical problem-solving

Team leadership

Stakeholder relationship management

Tools

Google Suite

Job description

A financial technology company in Greater London is seeking an Operations Manager to enhance their fulfillment operations and drive process improvements. The ideal candidate will have strong Excel skills, a proven track record in leadership, and experience in managing cross-functional teams. This role offers autonomy, great opportunities for career growth, and several employee benefits, including health insurance and generous leave policies.