Strategic Operations & Governance Coordinator

Serco Limited; Swindon, Shrivenham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Serco Limited's Defence Academy is seeking an Operations Specialist Coordinator to provide coordination, administration and governance support across a broad range of operational processes, with a focus on accuracy, confidentiality and stakeholder engagement.

In this role you'll develop relationships with Colleges, Groups and senior stakeholders, coordinate honours and awards schemes, support risk management, and prepare reports and briefings to enable informed decisions across the organisation.

Qualifications

• GCSEs or equivalent in English and Mathematics.
• Experience in administration and office practices.
• Strong written and verbal communication skills.
• Experience with Microsoft Office applications (Outlook, Teams, Word, PowerPoint, Excel).

Responsibilities

• Coordinate relations with Colleges, Groups, Station Headquarters, the Programme Management Office and senior stakeholders.
• Coordinate honours, awards, citations and recognition schemes with accurate records.
• Organise and support awards programmes and ceremonies.
• Coordinate and administer MOD trawl activities.
• Support confidential processes with stakeholder confidence.
• Coordinate risk management activities and ARM system reviews.
• Prepare reports, presentations, statistics and management information for decision-making.
• Maintain Defence Academy HQ Task Tracker and ensure timely actions.
• Provide admin and secretariat support to leadership meetings and governance forums.
• Contribute to continuous improvement initiatives.

Skills

Stakeholder management

Organisation

Communication

Office administration

Attention to detail

Education

GCSEs in English & Maths

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

Serco Limited's Defence Academy is seeking an Operations Specialist Coordinator to provide coordination, administration and governance support across a broad range of operational processes, with a focus on accuracy, confidentiality and stakeholder engagement.

In this role you'll develop relationships with Colleges, Groups and senior stakeholders, coordinate honours and awards schemes, support risk management, and prepare reports and briefings to enable informed decisions across the organisation.