Strategic NHS Key Account Leader | Hybrid & Growth

Henry Schein, Inc.; Ditton; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday a year, with ability 2

Life Insurance

Cycle to Work scheme

Subsidised gym membership

Health & Wellbeing Apps

Employee discounts

Hybrid, flexible working culture

Job summary

Henry Schein, Inc. seeks a Key Account Manager to grow and nurture major NHS accounts across Trusts and ICBs. You will align needs with solutions, manage joint plans, and deliver value-driven outcomes while maintaining accurate CRM records and providing regular performance updates.

You will collaborate with internal teams to drive growth, monitor risks, and represent the company at industry events, ensuring compliant, commercially attractive offerings.

Qualifications

• Proven track record in strategic/key account management within healthcare.
• Strong knowledge of NHS structure, procurement and stakeholder engagement.
• Ability to uncover opportunities, build long-term relationships, and drive value-based selling.
• Excellent planning, reporting, and numerical analysis skills.
• Commercial acumen with experience managing budgets and delivering against targets.
• Project management, problem-solving, and risk mitigation.
• Confident communicator and collaborator across internal and external teams.

Responsibilities

• Build in-depth knowledge of key NHS customers and identify commercial opportunities.
• Develop and manage long-term relationships across Trusts, ICBs and frameworks.
• Understand NHS market trends, drivers and needs.
• Create and execute joint plans with Henry Schein teams to maximise account potential.
• Deliver regular reporting, performance reviews and updates.
• Monitor contractual obligations and mitigate risks while unlocking value.
• Engage decision-makers to strengthen multi-level relationships.
• Contribute to strategic account planning and business objectives.
• Maintain CRM records and deliver monthly activity summaries and pipeline forecasts.
• Represent Henry Schein at industry events and networking opportunities.

Skills

Strategic account management

NHS knowledge

Stakeholder engagement

Forecasting

Negotiation

Project management

Data analysis

Communication

Team collaboration

Education

Degree in Business, Healthcare or related discipline

Tools

CRM software

Job description

Henry Schein, Inc. seeks a Key Account Manager to grow and nurture major NHS accounts across Trusts and ICBs. You will align needs with solutions, manage joint plans, and deliver value-driven outcomes while maintaining accurate CRM records and providing regular performance updates.

You will collaborate with internal teams to drive growth, monitor risks, and represent the company at industry events, ensuring compliant, commercially attractive offerings.