Strategic MSP Account Director for Growth & C-Suite

BCN Group Ltd; Manchester; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

23-days holiday allowance

Company pension scheme

Health cash plan

Life assurance

Cycle to work scheme

On-site gym in Manchester/Leeds

Job summary

BCN Group Ltd, headquartered in the UK, seeks an experienced SME/C Account Director to oversee commercial management for a portfolio of named client accounts. Based from Manchester or Leeds, you’ll be the strategic link between BCN and clients, driving value, identifying opportunities, and expanding revenue across Microsoft technology solutions.

You’ll manage senior stakeholder relationships, lead end-to-end bids, and collaborate with pre-sales and delivery teams to align solutions with client

Qualifications

• Extensive MSP account management experience.
• Proven track record selling to SMEs (100-500 seats).
• Ability to engage C‑Level decision-makers.
• Strong knowledge of Microsoft technologies (Azure, Modern Workplace, Power Platform, Data, AI, Security & Compliance).
• Experience moving clients from transactional to strategic engagements.
• Consultative, client-focused communication with high emotional intelligence.
• Ambitious, resilient and self-motivated; coachable.

Responsibilities

• Serve as the trusted commercial lead for client accounts.
• Develop and execute client and sector growth plans.
• Expand pipeline and upsell opportunities through value creation.
• Collaborate with internal teams (pre-sales, CTO office, practice specialists).
• Meet sales targets and pipeline KPIs per the Success Framework.
• Lead end-to-end bid management and respond to procurement processes.
• Maintain accurate sales reporting and CRM data.
• Leverage business systems for performance tracking and decision-making.

Skills

MSP account mgmt

SME sales

C‑Level relationships

Microsoft tech knowledge

Consultative selling

Coachability

MS accreditations

Job description

BCN Group Ltd, headquartered in the UK, seeks an experienced SME/C Account Director to oversee commercial management for a portfolio of named client accounts. Based from Manchester or Leeds, you’ll be the strategic link between BCN and clients, driving value, identifying opportunities, and expanding revenue across Microsoft technology solutions.

You’ll manage senior stakeholder relationships, lead end-to-end bids, and collaborate with pre-sales and delivery teams to align solutions with client