Strategic Localisation Account Manager

VSI; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

VSI in London is seeking an Account Manager with 3-5+ years of experience to grow and retain strategic client accounts. You will align client goals with VSI’s localisation services, acting as the main contact and driving satisfaction, revenue and growth.

You will work with clients, internal teams and vendors, leading meetings and reviews, managing expectations and delivering exceptional service throughout the partnership.

Qualifications

• 3-5+ years in account management or client services.
• Strong forecasting, profitability and revenue growth understanding.
• Experience using CRM systems and keeping pipeline updated.

Responsibilities

• Build and maintain relationships with strategic clients.
• Develop and deliver account plans aligned with client objectives.
• Identify cross-sell and upsell opportunities across VSI services.
• Lead client meetings, business reviews and performance discussions.
• Coordinate with internal teams to ensure service delivery.
• Maintain accurate CRM records and pipelines.
• Provide regular updates on account performance and growth opportunities.

Skills

Account management

Client services

Commercial forecasting

Stakeholder management

Sales pipeline

Communication

Tools

Pipedrive

CRM systems

Job description

VSI in London is seeking an Account Manager with 3-5+ years of experience to grow and retain strategic client accounts. You will align client goals with VSI’s localisation services, acting as the main contact and driving satisfaction, revenue and growth.

You will work with clients, internal teams and vendors, leading meetings and reviews, managing expectations and delivering exceptional service throughout the partnership.