Strategic Leasehold & Commercial Housing Manager

Housing Diversity Network; Birmingham; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Annual Leave 26 days + bank holidays

Pension scheme with Citizen matched up

Health insurance & wellness

Job summary

Citizen is seeking a Leasehold & Commercial Housing Manager to lead the management of shared ownership, leasehold and freehold portfolios from its Birmingham base. The role is permanent, hybrid (minimum two days in office) and offers a salary of £65,038 per year.

You will ensure compliance with leasing terms and legislation, manage complex queries, and coordinate consultations and legal work to protect the organization’s position, while driving service delivery across residential and commercial

Qualifications

• Relevant degree or professional qualification in housing, property management, or related field.
• Evidence of ongoing professional development in leasehold law, service charges, building safety and housing legislation.
• Extensive experience managing leasehold, shared ownership, freehold and/or commercial property portfolios.
• Strong understanding of residential and commercial leases, including shared ownership staircasing, variations, assignments and enforcement.
• Experience leading teams, developing staff and embedding consistent standards of practice.
• Ability to interpret leases, legislation and guidance into operational processes.
• CIH Level 4 qualification or willingness to work towards.

Responsibilities

• Oversee management of shared ownership, leasehold and freehold portfolios with high-quality service.
• Ensure compliance with legislation, lease terms and policies, maintaining governance and risk management.
• Handle complex lease queries including alterations, assignments, subletting, breaches and lease interpretation.
• Coordinate Section 20 consultations, tribunal activity and legal instructions to protect Citizen’s position.
• Maximise income for commercial premises in line with lease terms.
• Lead service delivery for leasehold, shared ownership, freehold, commercial housing and RTB/RTA.

Skills

Leasehold management

Shared ownership

Commercial property

Leadership

Governance & risk management

Lease interpretation

Negotiation

Education

CIH Level 4 qualification

Job description

Citizen is seeking a Leasehold & Commercial Housing Manager to lead the management of shared ownership, leasehold and freehold portfolios from its Birmingham base. The role is permanent, hybrid (minimum two days in office) and offers a salary of £65,038 per year.

You will ensure compliance with leasing terms and legislation, manage complex queries, and coordinate consultations and legal work to protect the organization’s position, while driving service delivery across residential and commercial