Leasehold and Commercial Housing Manager

Niyaa People Ltd; Marston Green; Híbrido; GBP 59.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary £65,038

26 days annual leave

5 extra days leave option

Pension up to 10%

Enhanced family leave

Sick pay

Private healthcare

Hybrid working

Descripción de la vacante

Niyaa People Ltd in Birmingham is seeking a Leasehold & Commercial Housing Manager to lead leasehold, shared ownership, freehold and commercial housing services. The role focuses on driving service improvements, managing complex lease queries, and ensuring compliance with lease terms and legislation.

The post is full-time (37 hours) with hybrid working and at least two days in the Birmingham office, offering a salary of £65,038, 26 days annual leave plus bank holidays, pension contributions up

Formación

• Experience managing leasehold, homeownership or property management at a supervisory level.
• Strong knowledge of shared ownership, leasehold and freehold portfolios.
• Understanding of residential and commercial leases, service charges and Section 20 consultations.
• Experience managing complex lease queries, variations, staircasing and enforcement.
• Experience leading teams and driving service improvements.
• Willingness to work towards CIH/IRPM/RICS or equivalent qualification.

Responsabilidades

• Oversee management of shared ownership, leasehold and freehold portfolios.
• Lead two team leaders and their teams to ensure consistent service delivery.
• Manage complex lease queries including alterations, assignments, subletting and breaches.
• Oversee Section 20 consultations, tribunal activity and legal instructions.
• Ensure compliance with lease terms, legislation and organisational policies.
• Manage service charges, commercial premises and income collection.
• Lead Right to Buy and Right to Acquire services.
• Review processes and identify opportunities to improve customer service and operational performance.

Conocimientos

Leasehold management

Team leadership

Stakeholder management

Regulatory compliance

Educación

CIH/IRPM/RICS

Descripción del empleo

Leasehold & Commercial Housing Manager

Salary: £65,038 | Permanent | Birmingham / Hybrid

We're working with a well-established housing association that provides homes and services to communities across the West Midlands. They're looking for an experienced Leasehold & Commercial Housing Manager to lead their leasehold, shared ownership, freehold and commercial housing services.

This is a great opportunity for someone who enjoys leading teams, improving services and taking ownership of complex leasehold matters, with real scope to influence how the service develops.

It's a full-time, permanent role, working 37 hours per week, Monday to Friday, with hybrid working and a minimum of 2 days a week in the Birmingham office.

The Leasehold & Commercial Housing Manager position is offering:

• £65,038 salary
• 26 days annual leave plus bank holidays
• Option to purchase up to 5 additional days annual leave
• Generous pension scheme with up to 10% employer contributions
• Enhanced family leave
• Organisational sick pay
• Private healthcare and wellbeing benefits
• Hybrid working

The responsibilities of the Leasehold & Commercial Housing Manager include:

• Overseeing the management of shared ownership, leasehold and freehold portfolios.
• Leading two team leaders and their respective teams, ensuring consistent service delivery.
• Managing complex lease queries, including alterations, assignments, subletting and lease breaches.
• Overseeing Section 20 consultations, tribunal activity and legal instructions.
• Ensuring compliance with lease terms, legislation and organisational policies.
• Managing service charges, commercial premises and income collection.
• Leading Right to Buy and Right to Acquire services.
• Reviewing existing processes and identifying opportunities to improve customer service and operational performance.

We're looking for candidates with the following experience:

• Previous management experience within leasehold, homeownership or property management.
• Strong knowledge of shared ownership, leasehold and freehold portfolios.
• Understanding of residential and commercial leases, service charges and Section 20 consultations.
• Experience managing complex lease queries, lease variations, staircasing and enforcement.
• Experience leading teams and driving service improvements.
• A relevant housing or property qualification, such as CIH, IRPM or RICS, or willingness to work towards one.