Hybrid Leasehold & Commercial Housing Leader

Citizen Housing Group; Coleshill Heath; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Innovative environment

Professional growth

Collaborative culture

26 days annual leave + bank holidays

Annual leave purchase scheme

Enhanced family leave

Generous pension scheme

Health and wellness

Flexible working hours

Training programs

Job summary

Citizen Housing Group is seeking a Leasehold and Commercial Housing Manager to oversee shared ownership, leasehold and freehold portfolios with a high-quality service. The role is Birmingham-based with hybrid working requiring two days in the office per week.

You will manage complex lease queries, lead Section 20 consultations, uplift income from commercial premises, and drive service delivery across leasehold and RTB/RTA portfolios with two team leaders reporting to you.

Qualifications

• Degree or professional qualification in housing, property management or related field.
• Evidence of ongoing professional development in leasehold law, service charges, building safety and relevant housing legislation.
• Extensive experience managing leasehold, shared ownership, freehold and/or commercial property portfolios.
• Strong understanding of residential and commercial leases, including shared ownership staircasing, lease variations, assignments, subletting and enforcement.
• Experience leading teams, developing staff and embedding consistent standards of practice.
• Ability to interpret leases, legislation and technical guidance and translate them into clear operational processes.
• CIH Level 4 qualification or willingness to work towards.

Responsibilities

• Oversee the effective management of shared ownership, leasehold and freehold portfolios, ensuring a consistent, high-quality service.
• Ensure full compliance with legislation, lease terms and organisational policies, maintaining strong governance and risk management.
• Manage complex queries relating to lease obligations, including alterations, assignments, subletting, breaches and interpretation of lease clauses.
• Lead the coordination of Section 20 consultation, tribunal activity and legal instructions, ensuring processes are timely, compliant and protect Citizen’s legal and financial position.
• Ensure commercial premises are managed effectively, maximising income in line with lease terms.
• Lead service delivery for leasehold, shared ownership, freehold, commercial housing and RTB/RTA.

Skills

Leasehold management

Shared ownership

Freehold management

Commercial property

Team leadership

Leases interpretation

Negotiation

Education

Degree in housing/property management

CIH Level 4

RICS qualification (Residential)

Job description

Citizen Housing Group is seeking a Leasehold and Commercial Housing Manager to oversee shared ownership, leasehold and freehold portfolios with a high-quality service. The role is Birmingham-based with hybrid working requiring two days in the office per week.

You will manage complex lease queries, lead Section 20 consultations, uplift income from commercial premises, and drive service delivery across leasehold and RTB/RTA portfolios with two team leaders reporting to you.