Hybrid Leasehold & Commercial Housing Manager

Niyaa People; Marston Green; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

26 days annual leave plus bank hols

Pension up to 10% employer contribs

Hybrid working

Private healthcare

Job summary

Niyaa People is recruiting a Leasehold & Commercial Housing Manager to lead leasehold, shared ownership, freehold and commercial housing services for a West Midlands housing association. The role focuses on service improvement and ownership of complex leasehold matters, with hybrid working and Birmingham office involvement.

The position is full-time (37 hours) with a Monday–Friday pattern. Salary is £65,038, plus generous leave and benefits, including a pension and private healthcare.

Qualifications

• Previous management experience within leasehold, homeownership or property management.
• Strong knowledge of shared ownership, leasehold and freehold portfolios.
• Understanding of residential and commercial leases, service charges and Section 20 consultations.
• Experience managing complex lease queries, lease variations, staircasing and enforcement.
• Experience leading teams and driving service improvements.
• Willingness to work towards a housing or property qualification.

Responsibilities

• Overseeing the management of shared ownership, leasehold and freehold portfolios.
• Leading two team leaders and their respective teams, ensuring consistent service delivery.
• Managing complex lease queries, including alterations, assignments, subletting and lease breaches.
• Overseeing Section 20 consultations, tribunal activity and legal instructions.
• Ensuring compliance with lease terms, legislation and organisational policies.
• Managing service charges, commercial premises and income collection.
• Leading Right to Buy and Right to Acquire services.
• Reviewing existing processes and identifying opportunities to improve customer service and operational performance.

Skills

Team leadership

Leasehold management

Stakeholder communication

Regulatory compliance

Education

CIH/IRPM/RICS

Job description

Niyaa People is recruiting a Leasehold & Commercial Housing Manager to lead leasehold, shared ownership, freehold and commercial housing services for a West Midlands housing association. The role focuses on service improvement and ownership of complex leasehold matters, with hybrid working and Birmingham office involvement.

The position is full-time (37 hours) with a Monday–Friday pattern. Salary is £65,038, plus generous leave and benefits, including a pension and private healthcare.