Strategic Labour & Performance Director

Halfords; Redditch; Hybrid; GBP 95,000 - 130,000; Full time

Benefits offered by this job

Car allowance

Annual discretionary bonus

Pension

Life assurance

25 days annual leave + bank holidays

Hybrid working

Job summary

Halfords Group PLC is seeking a strategic and commercially minded leader to join our Garage Operations team as Head of Labour & Performance. This critical role drives labour utilisation, growth opportunities and performance across our garage network.

You will lead data-driven improvements, coach regional and centre leaders, and shape the future performance of the network. As deputy to the Garage Central Operations Director, you will influence operational strategy and deliver sustainable

Qualifications

• Commercially minded operational leader with workforce planning experience.
• Analytical, able to translate data into actions that boost productivity and profitability.
• Collaborator who partners with centre teams to validate performance data.

Responsibilities

• Own and evolve the Garage labour strategy to support growth and efficiency.
• Design, implement and optimise the Garage Operating Model to reduce cost to serve while maintaining quality.
• Manage budgets, headcount, payroll and resource allocation across the network.
• Develop demand forecasting and capacity planning frameworks for centres.

Skills

Workforce planning

Labour optimisation

Multi-site management

Data analytics

Stakeholder engagement

Job description

Halfords Group PLC is seeking a strategic and commercially minded leader to join our Garage Operations team as Head of Labour & Performance. This critical role drives labour utilisation, growth opportunities and performance across our garage network.

You will lead data-driven improvements, coach regional and centre leaders, and shape the future performance of the network. As deputy to the Garage Central Operations Director, you will influence operational strategy and deliver sustainable