Hub Manager

Halfords; Warrington; Presencial; GBP 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pool car

Store discount

Employee discount

Uniform

Sharesave scheme

Cycle to Work

Health Cash Plan

Wagestream

Life assurance

Descripción de la vacante

Halfords in Warrington is seeking an experienced manager to lead a diverse team of up to 44 colleagues, including Warehouse staff, Mobile Technicians, Team Leaders and Assistant Managers. The role is a 44-hour week, five days, with shifts between 6am and 8pm and alternating weekends.

You’ll mentor technicians, ensure readiness of hub operations, and drive a high-quality, cost-effective service. As a key ambassador for Halfords, you will follow processes, uphold health and safety standards, and

Formación

• Experience managing large teams (Motor Trade isn’t essential).
• Computer literate with clear written and verbal communication across levels.
• Identify training needs and develop team members.
• Identify opportunities to improve team performance.
• Experience in a customer-focused environment.
• Experience conducting interviews face to face.
• Full driving licence with no more than 6 points and held for at least 12 months.

Responsabilidades

• Lead a team of up to 44 colleagues across multiple roles.
• Ensure hub vehicles and staff are prepared for the day ahead.

Conocimientos

Team leadership

Communication skills

Training & development

Customer focus

Interviewing

Driving licence

Descripción del empleo

Are you a skilled manager looking for a new challenge to get stuck in to? Whether you have experience managing large teams or teams across multiple sites, we'd love to chat with you.

This management position will see you manage a skilled team of up to 44 colleagues consisting of Warehouse colleagues, Mobile Technicians, Team Leaders and Assistant Managers. You will be Working 44 hours per week, 5 day week, between the operating hours 6am - 8pm working every other weekend.

You will play a vital role in ensuring our vans are on the road promptly to deliver an expert service to our customers at their home address or place of work. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and at times spend time with our customers, delivering a great customer-first experience face to face.

You will ensure Hub vehicles and team members are prepared for the day ahead, taking responsibility for goods in, as well as opening and closing the Hub. Acting as a mentor and leader to the existing technician team, supporting the delivery of a high quality and cost-effective service, you will follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, you'll be a great coach and take a keen and supportive interest in your team.

You will

• Have experience of managing large teams (Motor Trade isn't essential)
• Be computer literate and able to communicate clearly both verbally and in writing across all levels
• Be capable of identifying training needs and developing team members
• Identify opportunities to improve team performance
• Have experience of working in a customer focused environment
• Have experience conducting interviews face to face
• Have a full driving licence with no more than 6 points & held for at least 12 months

Join us and enjoy working with a national chain offering industry leading recognised training linked to your skills and experience.

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Pool car to travel across sites
• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.