Strategic Key Account Manager – MedTech & Ophthalmology

Brighter Signals

Leeds

On-site

GBP 60,000 - 80,000

Full time

9 days ago

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Job summary

Johnson & Johnson MedTech | Surgical Vision in the UK seeks a Key Account Manager to manage a portfolio of strategic private-sector accounts and deliver tailored, value-added solutions that extend beyond the product portfolio.

You will lead contract governance, develop strategic account plans, and collaborate with education, clinical services and technical teams to enhance the customer experience and drive sustainable growth within the JJSV portfolio.

Qualifications

Degree preferred, or equivalent relevant experience.
Strong knowledge of the JJSV portfolio, particularly PCIOL and Premium Monofocal categories; training provided where needed.
Refractive market experience is desirable but not essential.
Commercially minded, with experience using deal calculators and forecasting tools preferred; strong PowerPoint and Excel skills required.
Strong commercial judgement, organisational skills and personal integrity.
Proven ability to build trusted relationships with senior customers and internal stakeholders.
High emotional intelligence and self-awareness, with adaptable communication and influencing skills.
Track record of achieving or exceeding commercial objectives and targets.
Demonstrates the highest standards of ethics, values and integrity aligned to Our Credo.
Customer- and patient-focused, with a passion for delivering innovative solutions that create measurable value.
Strong understanding of the UK ophthalmology market, including reimbursement changes, procedure caps and their impact on providers and commercial decision-making.

Responsibilities

Partner with the Private Sector Lead to build strategic account relationships and align activities with the private-sector strategy.
Lead contract implementation, governance and performance, ensuring commitments are met and value opportunities are maximised.
Develop account plans that identify customer priorities, commercial opportunities and value-based initiatives.
Collaborate with customers and cross-functional teams to deliver tailored solutions across education, services and care pathways.
Provide commercial and portfolio leadership to field teams, supporting customer engagement and building expertise across the JJSV portfolio, especially PCIOL and Premium Monofocal solutions.
Partner with Professional Education and Clinical Services to deliver account optimisation through tailored education, clinical support and service solutions.
Work closely with Technical Service to align account plans and service delivery, ensuring an excellent customer experience.
Collaborate with Commercial Excellence to support forecasting, contract governance and pricing excellence, ensuring compliant and informed commercial decisions.