Strategic Key Account Manager – Builders’ Merchant

STARK Building Materials UK Ltd; Swindon; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Pension plan

Life insurance

Discount platform

Job summary

Jewson, a leading building materials distributor, is seeking a Key Account Manager based in Swindon. You will be responsible for managing relationships with large key accounts, driving service excellence, and identifying opportunities to grow sales across assigned accounts.

You will provide day-to-day operational support, manage quotes and orders, coordinate with branches and logistics, and work closely with customer procurement teams, project managers, and site agents to ensure on-time

Qualifications

• Experience in sales, account management or customer support.
• Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes.
• Clear, professional communicator across phone, email, and in person.
• Project coordination, prioritisation and multitasking skills.

Responsibilities

• Manage and grow large key accounts.
• Build relationships with customer procurement teams, QS, PMs and Site Agents.
• Be proactive, responsive, and visible.
• Follow up and requote projects to meet or exceed revenue, margin, and growth targets across assigned customer base.
• Manage the full order lifecycle — inputting orders, monitoring fulfilment, and ensuring timely and complete deliveries in collaboration with internal branches and logistics teams.
• Source non-standard or bespoke product requirements in line with customer needs and timelines. Liaise with suppliers to confirm availability, pricing, and delivery dates.
• Work closely with branches to ensure customer orders are prioritised, accurate, and aligned to site schedules and specific delivery requirements.
• Act as the day-to-day operational contact for allocated housebuilder sites, managing build progress and ensuring the right materials arrive at the right time and in the right quantities.
• Provide specification & product data, including data sheets as required.

Skills

Sales experience

Account management

Communication

Project coordination

Relationship building

Job description

Jewson, a leading building materials distributor, is seeking a Key Account Manager based in Swindon. You will be responsible for managing relationships with large key accounts, driving service excellence, and identifying opportunities to grow sales across assigned accounts.

You will provide day-to-day operational support, manage quotes and orders, coordinate with branches and logistics, and work closely with customer procurement teams, project managers, and site agents to ensure on-time