Key Account Manager – Builders Merchant (Hybrid)

Jewson; Kilmarnock; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Basic Salary

Performance Related Bonus

34 days holiday per year

Pension with Legal & General

Life Assurance

Reward Gateway discounts

Aviva Digicare+ Workplace App

Job summary

Jewson in Kilmarnock is seeking an internal sales/estimating specialist to build strong relationships with SME housebuilders, prepare accurate estimates, and manage orders from quote to delivery. You’ll work with branches and transport teams to ensure timely material arrivals and profitability.

The role is full-time with hybrid working, based at the Kilmarnock Sales Office (KA1 3XA). Typical hours are 8:00 am–5:00 pm, Monday to Friday, with opportunities to support revenue growth and product

Qualifications

• Experience in a builders’ merchant, supplier or construction-related role.
• Understanding of residential building projects and SME housebuilders.
• Commercial and pricing awareness, including margins, rebates and delivery charges.
• Confidence using drawings and material schedules to produce accurate estimates.

Responsibilities

• Build strong relationships with housebuilder customers and visit sites.
• Prepare accurate estimates and material take-offs from drawings/specifications.
• Manage customer orders from quotation through to delivery with branches/transport teams.
• Monitor live projects and forward orders to ensure on-site material arrival.
• Follow up quotations and identify sales opportunities to support revenue and margin growth.
• Source specialist products and liaise with suppliers on availability, pricing and delivery dates.
• Resolve customer queries, delivery issues and complaints promptly and professionally.
• Keep customer records, quotations and sales pipelines up to date with required specs.

Skills

Relationship building

Estimating

Customer support

Order processing

Communication

Time management

Tools

CRM tools

ERP systems

Drawings software

Job description

Jewson in Kilmarnock is seeking an internal sales/estimating specialist to build strong relationships with SME housebuilders, prepare accurate estimates, and manage orders from quote to delivery. You’ll work with branches and transport teams to ensure timely material arrivals and profitability.

The role is full-time with hybrid working, based at the Kilmarnock Sales Office (KA1 3XA). Typical hours are 8:00 am–5:00 pm, Monday to Friday, with opportunities to support revenue growth and product