Strategic IT Business Analyst for Property Services

WPS; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

WPS is seeking an experienced IT Business Analyst in the Greater London area to turn complex business problems into practical technology solutions. You will work with stakeholders across operations, IT and suppliers to deliver efficient, customer-focused technology changes that support growth in property services.

You will engage in requirements elicitation, document functional and non-functional needs, and translate them into clear technical specs, user stories, and acceptance criteria.

Qualifications

• Proven experience as a Business Analyst or Technical Business Analyst delivering IT and business change projects.
• Strong understanding of systems integration, APIs, data flows, SaaS platforms, and cloud-based solutions.
• Experience across the full project lifecycle, from requirements gathering through to implementation.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to translate technical concepts into language that non-technical audiences can understand.
• Experience developing business cases, requirements documentation, and process maps.
• A proactive and delivery-focused approach with strong analytical skills.

Responsibilities

• Engage with stakeholders to understand business problems, objectives, and opportunities for improvement.
• Elicit, analyse, and document functional and non-functional requirements.
• Translate business needs into clear technical specifications, user stories, and acceptance criteria.
• Map business processes, systems, integrations, and data flows to support solution design.
• Define API, interface, reporting, data migration, and integration requirements.
• Facilitate workshops and build effective relationships across business and technical teams.
• Support solution design, testing, UAT, implementation, and transition into service.
• Work closely with internal IT teams and external suppliers to ensure successful delivery of technology solutions.
• Contribute to continuous improvement of business analysis practices and standards.

Skills

Stakeholder management

Requirements gathering

Documentation

Communication

Facilitation

Data mapping

Education

BCS/IIBA certification

Tools

ERP systems

Azure

Power Platform

Microsoft 365

Azure DevOps

Jira

SQL

Job description

WPS is seeking an experienced IT Business Analyst in the Greater London area to turn complex business problems into practical technology solutions. You will work with stakeholders across operations, IT and suppliers to deliver efficient, customer-focused technology changes that support growth in property services.

You will engage in requirements elicitation, document functional and non-functional needs, and translate them into clear technical specs, user stories, and acceptance criteria.