IT Business Analyst for Property Services & Systems

WPS

Greater London

On-site

GBP 52,000 - 75,000

Full time

43 hours ago
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Job summary

WPS is seeking an experienced IT Business Analyst to turn complex business challenges into practical technology solutions. You will collaborate with stakeholders, architects, and external suppliers to deliver efficient, customer-focused changes across our property services operations.

Join major tech initiatives like workforce management, scheduling, systems integration, and digital transformation. This role offers opportunities to influence delivery, quality, and continuous improvement across

Qualifications

  • Proven BA/Technical BA delivering IT and business change projects.
  • Ideally experienced with integration, data flows, APIs, and cloud SaaS solutions.
  • Full lifecycle delivery from requirements to implementation; strong stakeholder management.
  • Experience in Property Services or similar environment is advantageous.

Responsibilities

  • Engage with stakeholders to understand problems, objectives, and opportunities.
  • Elicit and document functional and non-functional requirements.
  • Translate needs into technical specs, user stories, and acceptance criteria.
  • Map processes, systems, integrations, and data flows for solution design.
  • Define API, interface, reporting, migration, and integration requirements.
  • Facilitate workshops and maintain strong cross-team relationships.
  • Support testing, UAT, implementation, and service transition.
  • Collaborate with IT and external suppliers to deliver solutions.
  • Contribute to evolving analysis practices and standards.

Skills

Stakeholder management
Requirements elicitation
Documentation
Analytical thinking
Communication
Business analysis
Non-technical translation
Process mapping
UAT support
Delivery focus

Education

Bachelor's degree

Tools

Azure DevOps
Jira
ERP systems
Microsoft 365
Power Platform
SQL

Job description

WPS is seeking an experienced IT Business Analyst to turn complex business challenges into practical technology solutions. You will collaborate with stakeholders, architects, and external suppliers to deliver efficient, customer-focused changes across our property services operations.

Join major tech initiatives like workforce management, scheduling, systems integration, and digital transformation. This role offers opportunities to influence delivery, quality, and continuous improvement across

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