Strategic Internal Account Executive - Building Services

Dutypoint; Hardwicke; On-site; GBP 28,000 - 42,000; Full time

Job summary

Dutypoint is seeking an Internal Account Executive to join our Northern Sales team in the building services sector. You will manage existing customer accounts, identify new opportunities, and build strong relationships across the sector, supporting growth and customer retention.

Collaborating with the external sales team, you will drive sales of water pumping and HVAC solutions while delivering exceptional customer service and commercial results.

Qualifications

• Minimum of 2 years' experience in an internal sales or account management role.
• Experience within the M&E, building services, pump or merchant sector is desirable.
• Technical understanding of pumping systems or related engineered products.
• Excellent communication and relationship-building skills.
• Strong commercial awareness with good negotiation skills.
• Knowledge of clean water boosting and/or heating systems would be advantageous.
• Confident using CRM systems and managing sales pipelines.
• Self-motivated with a proactive approach to achieving and exceeding sales targets.

Responsibilities

• Manage a portfolio of new and existing building services and construction contractors, both directly and through distribution partners.
• Build and develop strong customer relationships, becoming the trusted contact for the Fluid Water Group product portfolio.
• Identify and develop new sales opportunities to increase the value and volume of the sales pipeline.
• Manage quotations and convert opportunities into profitable orders.
• Maximise sales and profitability across your allocated geographical region.
• Work collaboratively with the external sales team to identify and secure new business opportunities.
• Maintain accurate CRM records and provide regular sales forecasts.
• Deliver excellent customer service while supporting business growth and customer retention.

Skills

Internal sales experience

Account management

CRM systems

Negotiation

Communication

Relationship building

Commercial awareness

Proactive target achievement

Job description

Dutypoint is seeking an Internal Account Executive to join our Northern Sales team in the building services sector. You will manage existing customer accounts, identify new opportunities, and build strong relationships across the sector, supporting growth and customer retention.

Collaborating with the external sales team, you will drive sales of water pumping and HVAC solutions while delivering exceptional customer service and commercial results.