Internal Sales Account Manager

CCA Recruitment Group; Gloucester; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Training and development

Career progression

Team environment

Employee benefits package

Job summary

CCA Recruitment Group is recruiting an Internal Sales Account Manager for a Bristol-based role within the construction sector. You will develop existing accounts, identify new opportunities, and drive revenue growth through proactive outreach, reviews, and targeted campaigns.

You'll manage a portfolio of construction sector clients, build strong relationships with contractors and merchants, and collaborate with sales and operations to deliver excellent customer service.

Qualifications

• Proven sales experience in an internal sales, account management, or business development role.
• Strong commercial awareness and a proactive approach to generating sales opportunities.
• Excellent communication and relationship-building skills.
• Ability to manage multiple accounts effectively and prioritise workload.
• Target-driven mindset with a passion for achieving results.
• Experience using CRM systems and Microsoft Office applications.

Responsibilities

• Manage and develop a portfolio of existing construction industry accounts.
• Proactively contact customers to identify upcoming projects, requirements, and sales opportunities.
• Generate new business through outbound prospecting and lead follow-up activities.
• Build strong relationships with contractors, builders, developers, merchants, and other construction sector customers.
• Prepare quotations and follow up to maximise conversion rates.
• Identify opportunities to upsell and cross-sell products and services.
• Work closely with external sales teams and operational departments to deliver excellent customer service.
• Maintain accurate customer records and sales activity within the CRM system.
• Monitor market activity, competitor developments, and industry trends.
• Achieve and exceed agreed sales, margin, and activity targets.

Skills

Sales experience

CRM experience

Communication skills

Relationship building

Account management

Proactive mindset

Multitasking

Tools

Microsoft Office

CRM software

Job description

Internal Sales Account Manager

Location: Bristol

Reports to: Sales Manager

Salary: 30,000 - 32,000 & Bonus

Hours: 8am - 5pm, Monday - Friday

Join a leading specialist distributor serving the construction and civil engineering sectors, renowned for delivering high-quality products, technical expertise, and exceptional customer service. As part of a growing and ambitious team, you'll have the opportunity to make a real impact while developing your career in a fast-paced and supportive environment.

About the Role

We are seeking an ambitious and driven Internal Sales Account Manager to join our growing team. This is a highly proactive sales role focused on developing existing customer relationships, identifying new business opportunities, and driving revenue growth within the construction sector.

The successful candidate will be responsible for managing a portfolio of accounts while actively engaging customers through outbound calls, customer reviews, lead generation, and sales campaigns. This is not an order‑taking position; we are looking for someone who thrives on building relationships, uncovering opportunities, and consistently exceeding sales targets.

Key Responsibilities of this Internal Sales Account Manager

• Manage and develop a portfolio of existing construction industry accounts.
• Proactively contact customers to identify upcoming projects, requirements, and sales opportunities.
• Generate new business through outbound prospecting and lead follow‑up activities.
• Build strong relationships with contractors, builders, developers, merchants, and other construction sector customers.
• Prepare quotations and follow up to maximise conversion rates.
• Identify opportunities to upsell and cross‑sell products and services.
• Work closely with external sales teams and operational departments to deliver excellent customer service.
• Maintain accurate customer records and sales activity within the CRM system.
• Monitor market activity, competitor developments, and industry trends.
• Achieve and exceed agreed sales, margin, and activity targets.

What We're Looking For as a Internal Sales Account Manager

Essential

• Proven sales experience in an internal sales, account management, or business development role.
• Strong commercial awareness and a proactive approach to generating sales opportunities.
• Excellent communication and relationship‑building skills.
• Ability to manage multiple accounts effectively and prioritise workload.
• Target‑driven mindset with a passion for achieving results.
• Experience using CRM systems and Microsoft Office applications.

Desirable

• Experience within the construction, building materials, civils, drainage, roofing, or related sectors.
• Knowledge of construction products, projects, and procurement processes.
• Experience working with contractors, merchants, housebuilders, or specification customers.

What We Offer

• Competitive salary plus performance‑related bonus.
• Company pension scheme.
• Ongoing training and development opportunities.
• Clear career progression within a growing business.
• Supportive and collaborative team environment.
• Employee benefits package.