Strategic Inside Sales Rep: Grow Key Accounts & Upsell

Genuit Group plc; Dromore; On-site; GBP 26,000 - 34,000; Full time

Job summary

Genuit Group plc, operating through Polypipe, seeks an Internal Sales Representative to own a customer portfolio, build strong relationships and drive revenue growth. You will support promotional activity, introduce customers to relevant products and ensure consistently high service levels.

Colleagues across sales, marketing and the wider business collaborate to uncover opportunities, strengthen relationships and deliver sustainable solutions.

Qualifications

• Experience in sales or account management, preferably B2B.
• Excellent communication and relationship-building skills.
• Able to meet sales targets and KPIs.
• Knowledge of CRM systems and MS Office.

Responsibilities

• Proactively manage a structured call plan across your portfolio of customers, maintaining regular contact and identifying opportunities for growth.
• Drive sales through upselling, cross-selling and introducing customers to new and relevant product ranges.
• Work towards monthly, quarterly and annual sales targets.
• Identify opportunities within existing accounts and take action to unlock their potential.
• Build strong, trusted and long-lasting relationships with key customer contacts.
• Act as a key point of contact for day-to-day customer queries, ensuring they are handled promptly and effectively.
• Act as an ambassador for the business, promoting value-added services and supporting customer loyalty.
• Promote and coordinate marketing campaigns and promotional activity across your customer base.
• Monitor the success of promotional activity and provide feedback to marketing and commercial colleagues.
• Tailor your approach to reflect individual customer requirements, seasonality and market trends.
• Maintain accurate CRM records covering customer interactions, sales activity and opportunities.
• Provide insights into customer behaviour, competitor activity and market developments.
• Work collaboratively with field-based account managers, sales leaders and support teams to provide a joined-up approach to customers.
• Support the onboarding of new customers and contribute ideas for continually improving the customer experience.

Skills

Sales experience

Customer relationships

Negotiation

Communication

CRM knowledge

Tools

CRM software

Microsoft Office

Excel

Job description

Genuit Group plc, operating through Polypipe, seeks an Internal Sales Representative to own a customer portfolio, build strong relationships and drive revenue growth. You will support promotional activity, introduce customers to relevant products and ensure consistently high service levels.

Colleagues across sales, marketing and the wider business collaborate to uncover opportunities, strengthen relationships and deliver sustainable solutions.