Strategic Inside Sales Operations Lead

SHI International; Barnsley; On-site; GBP 35,105 - 47,495; Full time

Job summary

SHI International's Inside Sales Operations Manager in Barnsley leads governance for departmental programs, oversees escalated projects, and drives operational excellence through KPI tracking and issue resolution.

You will mentor staff, advance compliance initiatives, and partner with SHI leadership on strategy, with a focus on billing, vendor payments, and continuous improvement in a matrixed technology environment.

Qualifications

• Completed Bachelor's Degree or related experience.
• 3-5 years of experience in program or project management.
• Experience in a technology company or matrixed organisation with competing priorities.

Responsibilities

• Establish governance for the portfolio of programs and manage escalated projects.
• Track KPIs, ensure issue resolution, and drive continuous improvement.
• Provide mentorship and training to employees and lead compliance initiatives.
• Collaborate with senior leadership on business strategy and vendor payments.

Skills

Project management

Multitasking

Mentoring / Team leadership

Training content creation

Microsoft Office

Communication

Education

Bachelor's degree or related experience

Job description

SHI International's Inside Sales Operations Manager in Barnsley leads governance for departmental programs, oversees escalated projects, and drives operational excellence through KPI tracking and issue resolution.

You will mentor staff, advance compliance initiatives, and partner with SHI leadership on strategy, with a focus on billing, vendor payments, and continuous improvement in a matrixed technology environment.