Strategic Inside Client Account Manager

SHI International; Milton Keynes; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Bonus and commission

Job summary

SHI International in Milton Keynes, United Kingdom, is seeking an Inside Client Account Manager to support customers by collaborating with field sales and SHI’s partner network. You’ll generate quotes, process orders, manage renewals, and drive revenue growth from your account set.

The role emphasizes building strong customer relationships, delivering timely updates, and working with cross-functional teams to meet quotas and provide world-class support.

Qualifications

• Bachelor's Degree or minimum 1 year of Customer Service experience in a Corporate or Office setting.
• Proven sales experience, preferably in the IT industry.
• Experience building and maintaining professional relationships with vendors, partners, and other departments within a company.
• Exceptional communication skills (verbal and written).
• Strong sales acumen with the ability to identify customer needs and offer suitable solutions.
• Excellent time management and organizational skills.

Responsibilities

• Act as the central sales contact for our core customer base.
• Forge strong relationships with customers, external sales team, and SHI internal departments.
• Work closely with Outside Sales to collectively own the sales quota.
• Source and develop comprehensive pricing quotes based on customers' IT requirements, including new hardware, software, and services.
• Proactively manage customer maintenance and support renewals.

Education

Bachelor's Degree

Job description

SHI International in Milton Keynes, United Kingdom, is seeking an Inside Client Account Manager to support customers by collaborating with field sales and SHI’s partner network. You’ll generate quotes, process orders, manage renewals, and drive revenue growth from your account set.

The role emphasizes building strong customer relationships, delivering timely updates, and working with cross-functional teams to meet quotas and provide world-class support.