Strategic Home Sales Manager — Developments

Barratt Redrow; Norwich; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Competitive Bonus Scheme

Private Medical Cover - Single Cover

Company Car or Cash Allowance

Annual Medical Health Assessment

26 days’ holiday (increase by 1 day...

Choice of Flexible Benefits

Enhanced Family Friendly Policies

Job summary

Barratt Redrow PLC is seeking a proactive Sales Manager to lead the Sales Adviser team across developments. Reporting to the Senior Sales Manager or Sales Director, you will drive sales performance, coach the team, manage processes, and ensure a first-class customer journey.

You will coordinate meetings, oversee site launches, collaborate with the marketing team, and maintain high standards of presentation, compliance, and health and safety while working in a hybrid pattern across offices and

Qualifications

• A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential.
• Demonstrates role model behaviours, with excellent knowledge of process and systems to support the team.
• Experience of sales delivery in a service environment, either in similar role or as high performing Sales Adviser.
• Experience of cost control and planning, prioritising and organising work to meet targets.
• A lateral and innovative thinker, an original problem-solver.
• Specialist knowledge of Sales/Marketing techniques, research and analysis.

Responsibilities

• Drive Sales performance on developments ensuring .5 or above sale rate, monitoring conversion rates, incentive/schemes usage, price reviews, cancellation rates etc.
• Proactive approach to coaching and development of team including managing underperformance, training and succession planning.
• Sales methodology to be followed, ensuring mystery shop scores are above benchmark required.
• Ensure compliance and adoption of policy and procedure such as AML, NHQC, incentive policy etc.
• Support adoption and compliance of all sales related IT systems to drive performance, compliance and provide insight to improve the customer journey.
• Proactively manages health and safety ensuring frequent reporting and monitoring is completed.
• Effective management of staffing plans, rotas, annual leave, sickness and recruitment in line with policy and in liaison with Senior Sales manager.
• A Guardian of the customer, ensuring the team deliver an excellent customer journey and an escalation point when required.
• Attend weekly, monthly and quarterly meetings in line with policy such as sales build etc.
• Coordinate and deliver sales meetings to upskill, inform and develop sales team.
• Effective commercial decision making to ensure volume versus value balance is met to drive performance.
• Oversee the implementation and launch of new sites in line with policy and procedure – including sales office, internal and external showhome presentation coordinating Marketing input as appropriate including coming soon lead management of database– Provides input and collaborates with the marketing team to ensure effective marketing strategy for developments.
• Collaborates with cross departmental disciplines to ensure excellent customer journey.
• Completes market research and competitor analysis in line with company policy and procedure – Appropriate reporting to the Sales Director on all aspects of Sales/legal completions
• Delivers and maintains excellent sales complex presentation standards in line with company policy and procedure.
• Oversees sales progression for their developments collaborating with the progression coordinators and a proactive approach to problem solving.

Skills

Team leadership

Coaching

Sales delivery

Cost control

Planning

Sales techniques

Attention to detail

Time management

Communication

IT literacy

Weekend availability

Tools

CRM systems

MS Office

Job description

Barratt Redrow PLC is seeking a proactive Sales Manager to lead the Sales Adviser team across developments. Reporting to the Senior Sales Manager or Sales Director, you will drive sales performance, coach the team, manage processes, and ensure a first-class customer journey.

You will coordinate meetings, oversee site launches, collaborate with the marketing team, and maintain high standards of presentation, compliance, and health and safety while working in a hybrid pattern across offices and