Strategic Growth Account Manager - SaaS

Pleo; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pleo card

Lunch allowance

Private healthcare

25 days annual leave

Hybrid/remote work

Mental health support

Parental leave

Job summary

Pleo is seeking a commercially-minded Account Manager for its Mid-Market team. You will grow and expand our existing customer base, focusing on land-and-expand opportunities while partnering with Customer Success, Pricing and Enablement to deliver commercial value and ROI.

You will work with senior stakeholders to unlock expansion across complex organizations, using MEDDICC and a solution-focused approach to drive revenue growth and high customer success.

Qualifications

• Value-based selling and consultative approach.
• Strong contract negotiation skills and linking features to value.
• Familiarity with MEDDICC or similar qualification methodologies.
• Problem-solving with a solution-focused mindset.
• Data-driven forecasting and revenue planning.
• Strong commercial acumen across senior stakeholder engagement.
• Background in SaaS Account Management with proven expansion revenue.

Responsibilities

• Own a dedicated book of business with land-and-expand strategy.
• Identify and close expansion opportunities within your book.
• Collaborate with Customer Success to drive adoption and retention.
• Build relationships with senior finance, procurement, and operations stakeholders.
• Use MEDDICC or similar to qualify upsell and cross-sell opportunities.
• Present new features and ROI to quantify value for customers.
• Create tailored proposals aligned with customer budgeting cycles.

Skills

Value-based selling

Contract negotiations

MEDDICC

Solutions oriented

Forecasting

Commercial acumen

SaaS account management

Tools

MEDDICC framework

Job description

Pleo is seeking a commercially-minded Account Manager for its Mid-Market team. You will grow and expand our existing customer base, focusing on land-and-expand opportunities while partnering with Customer Success, Pricing and Enablement to deliver commercial value and ROI.

You will work with senior stakeholders to unlock expansion across complex organizations, using MEDDICC and a solution-focused approach to drive revenue growth and high customer success.