Strategic Growth Account Manager

Whereby; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pleo card (no more out-of-pocket spend

Lunch payable or catered meals

Comprehensive private healthcare

25 days of holiday + public holidays

Hybrid and fully remote options

Mental health and well-being support

Paid parental leave

Job summary

Pleo is seeking an Account Manager for the Mid-Market team to grow our existing customer base and drive expansion across complex organisations. You will nurture strategic relationships, quantify value, and lead multi-st-thread expansions with senior stakeholders across Finance, Procurement, and IT.

The role emphasizes data-driven forecasting and a consultative, ROI-focused approach to unlock upsell opportunities and ensure continued platform adoption.

Qualifications

• Solid understanding of value-based selling and a consultative approach.
• Skilled in contract negotiations and building business cases linking features to value.
• Strong understanding of qualification methodologies (e.g., MEDDICC).
• Passion for solving problems with a solution-oriented approach.
• Data-driven, goal-oriented forecasting ability.
• Strong commercial acumen and ability to navigate senior stakeholders.
• Background in SaaS Account Management or Customer Growth with proven expansion revenue.
• Complete fluency in English.

Responsibilities

• Identify and close opportunities within your book of business to grow accounts through upsells, new entities, teams, and product capabilities.
• Build deep relationships with key stakeholders to understand strategic initiatives and uncover whitespace.
• Use MEDDICC (or similar) to qualify upsell and cross-sell opportunities for forecast accuracy.
• Showcase new product features, integrations, and advanced workflows to drive adoption and upsells.
• Create custom proposals and business cases that quantify value and align with commercial goals.
• Work across senior finance, procurement, and operations to land multi-threaded expansions.
• Lead commercial conversations ensuring terms reflect the value delivered.
• Use customer success stories, usage data, and ROI metrics to pitch new functionality and deepen adoption.

Job description

Pleo is seeking an Account Manager for the Mid-Market team to grow our existing customer base and drive expansion across complex organisations. You will nurture strategic relationships, quantify value, and lead multi-st-thread expansions with senior stakeholders across Finance, Procurement, and IT.

The role emphasizes data-driven forecasting and a consultative, ROI-focused approach to unlock upsell opportunities and ensure continued platform adoption.