Strategic GM — 24/7 Retail Logistics Leader

Iron Mountain; Rugby; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Flexible work options

Health & retirement plans

Global connectivity

Job summary

Iron Mountain is seeking an experienced General Manager to join our Warehouse and Logistics team in Rugby. You will be responsible for managing service delivery, cost management, revenue enablement, and people leadership across key operations for a major retail customer, with mandatory experience managing 24/7 retail operations.

Drive operational performance, lead high-performing teams, and ensure safety and compliance across facilities.

Qualifications

• Proven experience managing 24/7 retail operations.
• Sufficient background as an operational manager within the logistics or e-commerce retail sector.
• Strong skills in building high-performing teams, driving continuous improvement, and resolving complex operational problems in a multi-cultural environment.
• Demonstrated capability in project management, P&L management, and strategic resource forecasting.

Responsibilities

• Drive operational performance and financial management: Manage annual operating budgets, control resource costs, and use KPIs to analyse service delivery, improve performance, and maintain accountability.
• Lead high-performing teams and stakeholder relationships: Interface directly with customers, maintain high-quality client relationships, and lead selection, talent development, and succession planning.
• Ensure safety, facility, and operational compliance: Oversee facility management to corporate standards, ensure proper system usage across teams, and prioritize colleague, visitor, and client health and safety.

Skills

24/7 retail operations

Operational management

Team leadership

Project & financial acumen

Tools

P&L management

Job description

Iron Mountain is seeking an experienced General Manager to join our Warehouse and Logistics team in Rugby. You will be responsible for managing service delivery, cost management, revenue enablement, and people leadership across key operations for a major retail customer, with mandatory experience managing 24/7 retail operations.

Drive operational performance, lead high-performing teams, and ensure safety and compliance across facilities.