Team Leader

Iron Mountain; Kettering; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

23.5 days annual leave

Private medical insurance

Pension scheme (6.5% contributed)

Bike to Work scheme

Electric Vehicle Scheme

Job summary

Iron Mountain is seeking a proactive Team Leader to join our Warehouse/Operations team. You will coordinate daily B2B activities, maintain high order accuracy, and steer priorities while spending ~40% of time on hands-on duties like picking, packing, and stock movement.

You will bridge shift management and floor operations, driving customer satisfaction in a dynamic, collaborative team environment. Strong knowledge of core warehouse operations and WMS tech is essential.

Qualifications

• Experience leading warehouse teams and coordinating daily operations.
• Practical knowledge of picking, packing, goods-in, and stock control.
• Ability to prioritise workload under time pressure and guide others.
• Comfort with hands-on duties and floor leadership.

Responsibilities

• Coordinate day-to-day B2B warehouse operations and workloads.
• Lead hands-on activities: picking, packing, stock movement, goods-in.
• Act as main point of contact for B2B activity and status updates.
• Ensure health, safety and stock accuracy compliance.
• Resolve operational issues and communicate with teams to maintain flow.
• Maintain a clean, efficient, and compliant warehouse environment.

Skills

Leadership

Warehouse operations

B2B order fulfilment

Health & safety

Tools

WMS systems

Job description

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Our global warehousing and logistics business is a leader in secure storage, distribution, and supply chain solutions. We specialise in managing and optimising the flow of goods, products, and materials for organisations across the UK and worldwide. Our extensive warehouse operations are crucial to this, involving efficient inventory management, order fulfilment, cross-docking, and transportation logistics. We ensure reliable and timely delivery, supporting our diverse client base with seamless logistics solutions. We're dedicated to operational excellence and providing trusted solutions for complex supply chain needs. Iron Mountain is seeking a proactive and dependable Team Leader to join our Warehouse / Operations team., In this role, you will be responsible for coordinating daily B2B warehouse activities, maintaining high order accuracy, and leading operational priorities while spending approximately 40% of your time actively participating in hands‑on warehouse duties like picking, packing, and stock movement. You will join a dynamic, collaborative warehouse team where you will serve as the key operational link between shift management and floor operations to drive customer satisfaction. In this role, you will:

• Coordinate and execute day‑to‑day B2B warehouse operations: Manage order priorities, allocate daily workloads, and directly participate in hands‑on picking, packing, stock movements, and goods‑in tasks to ensure accurate, on‑time customer fulfillment.
• Collaborate with warehouse management and internal teams: Serve as the main point of contact for B2B activity, resolving operational challenges, providing daily team guidance, and communicating order status updates to maintain seamless workflows.
• Ensure compliance with health, safety, and operational standards: Maintain inventory accuracy, follow all safety guidelines, report stock discrepancies promptly, and uphold a clean, efficient, and compliant warehouse environment.
  Practical experience in a warehouse, logistics, or distribution environment with a focus on B2B order fulfillment or customer‑focused operations.
• Strong knowledge of core warehouse operations including picking, packing, goods‑in processes, inventory checks, and warehouse management system (WMS) technologies/scanners.
• Proven ability in prioritizing daily workloads under time pressure, leading team members by example, and resolving day‑to‑day operational issues.
• Physical capability and willingness to regularly perform manual warehouse tasks and lead actively from the floor.
  Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data centre operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

• Competitive Salary Rewarding your expertise and dedication.
• Generous Leave: 23.5 days annual leave, increasing with length of service.
• Your Well‑being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
• Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.
• Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.
• Category: Operations Group