Strategic Events Client Account Executive

Liverpool; Liverpool; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Enhanced holiday scheme

Excellent pension scheme

Premium health care policy

Free onsite parking

Travel pass scheme

Cycle to Work scheme

Employee Reward Platform

Wellbeing strategy

Mental Health First Aiders on site

Job summary

Liverpool Experience Campus is recruiting a Client Account Executive to join our team in Liverpool. The role requires managing client relationships, coordinating with event teams, and handling ticketing operations for complex shows at our waterfront campus.

The ideal candidate will have experience in the events sector, ticketing systems, and sales. We offer a range of benefits and a supportive environment with opportunities to contribute to dynamic cultural events.

Qualifications

• Developed time management skills to juggle high volumes of requests.
• Ability to prioritise work effectively in a busy events environment.
• Strong organisational skills to manage multiple events and promoters.
• Developed customer service skillset to support clients and colleagues.
• Developed ICT skills relevant to event management systems.

Responsibilities

• Develop relationships with clients, organisers and promoters to understand requirements.
• Coordinate with internal teams for each event to set up and manage shows.
• Assist with setup of shows on the ticketing system and online platforms.
• Create/update manifests ensuring capacity and allocations are accurate.
• Liaise with promoters to confirm ticket allocations and stock availability.
• Maintain event files with contracts, layouts, settlements and relevant info.
• Inform clients of sales figures and negotiate allocations to maximise revenue.
• Coordinate with Marketing to display accurate event information on websites and tickets.
• Ensure tickets are available across sale points with complete venue data.
• All enquiries to be answered with high level of care and courtesy.

Skills

Time management

Prioritisation

Organisational skills

Customer service

ICT skills

Tools

Ticketing Systems

Job description

Liverpool Experience Campus is recruiting a Client Account Executive to join our team in Liverpool. The role requires managing client relationships, coordinating with event teams, and handling ticketing operations for complex shows at our waterfront campus.

The ideal candidate will have experience in the events sector, ticketing systems, and sales. We offer a range of benefits and a supportive environment with opportunities to contribute to dynamic cultural events.