Strategic EV & Fuel Accounts Leader

SmartRecruiters, Inc.; Crewe; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Bonus potential

Core benefits

Job summary

Radius is seeking an Account Manager in Crewe to build, maintain and grow relationships with existing customers. You will be the primary contact, ensuring satisfaction, identifying opportunities for growth, and helping deliver solutions that meet the customer's business needs while supporting revenue and retention goals.

Day-to-day you will manage customer accounts, keep CRM records, tailor communications, drive strategic plans for growth and profitability, and provide guidance on fuel needs, EV

Qualifications

• Previous experience in customer service, sales or account management.
• Outstanding communication skills.
• Proven ability in strategic thinking and planning.
• Good knowledge of Microsoft Office Products.

Responsibilities

• Build and maintain strong relationships with assigned customer accounts. Acting as the main contact for customer enquiries, issues, and escalations.
• Maintain accurate customer records within CRM systems.
• Identifying and adapting communication and engagement methods to fit the needs of your customers.
• Developing and driving the account management strategic plan demonstrating customer growth and profitability.
• Provide expert guidance and support to customers on Fuel needs and EV adoption, charging solutions, fuel types, and energy efficiency options.
• Promote a consultative, solution-led approach by positioning the business as a complete solution rather than a single-service provider.
• Recognising and developing customer loyalty by introducing the product suite Radius has to offer.
• Working as part of a wider team to support the company’s strategic plans and objectives.

Skills

Account management

Customer service

Sales

Strategic thinking

Communication

CRM systems

Tools

Microsoft Office

Job description

Radius is seeking an Account Manager in Crewe to build, maintain and grow relationships with existing customers. You will be the primary contact, ensuring satisfaction, identifying opportunities for growth, and helping deliver solutions that meet the customer's business needs while supporting revenue and retention goals.

Day-to-day you will manage customer accounts, keep CRM records, tailor communications, drive strategic plans for growth and profitability, and provide guidance on fuel needs, EV