EV & Fuel Solutions Account Manager

Radius Limited; Crewe; On-site; GBP 30,000 - 55,000; Full time

Benefits offered by this job

Bonus potential

Core benefits

Job summary

Radius Limited is seeking an Account Manager to build, maintain and grow relationships with existing customers. You will act as the primary point of contact, ensuring satisfaction, identifying growth opportunities, and helping deliver solutions that meet customer needs while supporting revenue and retention goals.

You will maintain CRM records, provide guidance on Fuel needs and EV adoption, and promote a complete solution approach as part of a wider team on Radius' strategic objectives.

Qualifications

• Previous experience in customer service, sales or account management.
• Outstanding communication skills.
• Proven ability in strategic thinking and planning.
• Good knowledge of Microsoft Office Products.

Responsibilities

• Build and maintain strong relationships with assigned customer accounts. Acting as the main contact for customer enquiries, issues, and escalations
• Maintain accurate customer records within CRM systems.
• Identifying and adapting communication and engagement methods to fit the needs of your customers
• Developing and driving the account management strategic plan demonstrating customer growth and profitability
• Provide expert guidance and support to customers on Fuel needs and EV adoption, charging solutions, fuel types, and energy efficiency options
• Promote a consultative, solution-led approach by positioning the business as a complete solution rather than a single-service provider
• Recognising and developing customer loyalty by introducing the product suite Radius has to offer
• Working as part of a wider team to support the company’s strategic plans and objectives

Skills

Customer relationship management

Strategic thinking

Communication

MS Office

Tools

CRM software

Microsoft Office

Job description

Radius Limited is seeking an Account Manager to build, maintain and grow relationships with existing customers. You will act as the primary point of contact, ensuring satisfaction, identifying growth opportunities, and helping deliver solutions that meet customer needs while supporting revenue and retention goals.

You will maintain CRM records, provide guidance on Fuel needs and EV adoption, and promote a complete solution approach as part of a wider team on Radius' strategic objectives.