Strategic Enterprise SaaS Account Manager (NHS UK)

RLDatix; Greater London; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private health insurance

Employee Assistance Program (EAP)

Loyalty awards

Job summary

RLDatix, a global healthcare software provider, seeks a UK-based Account Manager to own renewals, cross-sell and grow a portfolio across NHS and independent health and social care sectors. You’ll work with the UK Sales team to protect revenue, deepen relationships and expand footprint with strategic customers.

The role requires 3–5+ years in enterprise SaaS account management, strong executive influence, and experience navigating NHS procurement. Travel to London and industry events is expected.

Qualifications

• 3–5+ years in enterprise SaaS account management.
• Proven renewal and growth targets across a portfolio.
• Knowledge of UK health and care procurement processes.
• Ability to build executive-level relationships with C-suite stakeholders.
• Familiarity with CRM and sales enablement tools such as Salesforce and LinkedIn Sales Navigator.

Responsibilities

• Own renewals, cross-sell and upsell, consistently meeting revenue targets.
• Maintain account plans with renewal dates, risks, stakeholders and growth opportunities.
• Manage a rigorous pipeline in Salesforce using MEDDPICC or Miller Heiman.
• Build long-term relationships across accounts with Customer Success.
• Lead with insight to challenge the status quo and drive change with stakeholders.
• Coordinate with product, marketing and commercial teams to feedback customer insight.
• Navigate NHS and independent sector procurement processes and negotiations.

Skills

Enterprise SaaS

Account management

Forecasting

Negotiation

Executive relationships

Education

Degree-level education

Tools

Salesforce

LinkedIn Sales Navigator

Job description

RLDatix, a global healthcare software provider, seeks a UK-based Account Manager to own renewals, cross-sell and grow a portfolio across NHS and independent health and social care sectors. You’ll work with the UK Sales team to protect revenue, deepen relationships and expand footprint with strategic customers.

The role requires 3–5+ years in enterprise SaaS account management, strong executive influence, and experience navigating NHS procurement. Travel to London and industry events is expected.