Strategic Enterprise IT Account Manager

SmartRecruiters, Inc.; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Telefónica Tech UK&I is seeking an Account Manager, Enterprise to own and grow an established portfolio of enterprise customers, driving revenue and delivering exceptional customer experience. You will work with sales, purchasing, finance and delivery teams to close deals, manage pricing and margins, and develop cross-selling opportunities across IT products and services.

The role offers exposure to a broad range of technology solutions within a leading next-gen tech group and requires strong

Qualifications

• Previous Account Management or Sales experience within the IT or technology sector.
• Proven track record of achieving or exceeding sales targets.
• Experience managing and growing existing customer relationships.
• Strong commercial awareness with an understanding of pricing, profitability and margins.
• Experience using CRM systems to manage opportunities and customer engagement.
• Excellent communication and stakeholder management skills.
• Strong organisation, planning and time management skills.
• Customer-focused approach with a passion for building long‑term relationships.
• Ability to work independently and manage multiple priorities effectively.
• Resilient, proactive and results‑driven mindset.
• Experience using Salesforce CRM.
• Experience working with technology vendors and partners.

Responsibilities

• Manage and grow a portfolio of existing enterprise customer accounts.
• Achieve and exceed agreed sales, revenue and profit targets.
• Build trusted relationships with customers and key vendor Account Managers.
• Identify cross-selling opportunities across IT products and services.
• Take ownership of opportunities and progress deals through to completion.
• Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling.
• Deliver engaging sales presentations to both new and existing customers.
• Monitor competitor activity and support customer retention strategies.
• Maintain accurate customer, opportunity and relationship data within Salesforce.
• Work closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services.

Skills

Account Management

Sales

Communication

Stakeholder management

Negotiation

Relationship building

Time management

Independent work

Organisational skills

Strategic thinking

Tools

Salesforce

Job description

Telefónica Tech UK&I is seeking an Account Manager, Enterprise to own and grow an established portfolio of enterprise customers, driving revenue and delivering exceptional customer experience. You will work with sales, purchasing, finance and delivery teams to close deals, manage pricing and margins, and develop cross-selling opportunities across IT products and services.

The role offers exposure to a broad range of technology solutions within a leading next-gen tech group and requires strong