Enterprise Account Manager – Tech Solutions & Growth

Global 4 Communications Ltd; Horsham; Hybrid; GBP 56,000 - 93,000; Full time

Benefits offered by this job

Company shares

Broadband & Utility discount

33 days holiday incl bank holidays

Pension scheme

Eye care vouchers

Charity leave

Job summary

Global 4 Communications Ltd. is seeking an experienced Enterprise Account Manager in Horsham, West Sussex, with hybrid working options. You will manage a portfolio of enterprise clients, drive renewals, and cross-sell our full suite of telecoms and IT services.

You will onboard, grow and develop acquired accounts, build strategic engagement plans, and collaborate with support teams to ensure exceptional service and profitable growth.

Qualifications

• Proven experience in telecommunication/IT solution sales.
• Experience in managing and renewing Enterprise accounts.
• Proven ability to hit monthly and quarterly targets.
• Excellent communication and relationship-building skills.

Responsibilities

• Onboard, grow and develop acquired Enterprise clients through strategic account plans.
• Cross-sell and introduce additional services to existing customers via multi-service proposals.
• Support clients to evolve technology from Cloud Telephony to IT Managed Services, Mobiles & Utilities.
• Manage your base like your own business, focusing on retention and relationships.
• Act as a primary contact for account queries with support teams.
• Update customer and service data in CRM to identify future opportunities.
• Track opportunities and develop sales pipeline.

Skills

Enterprise sales

Account management

Cross-selling

Communication skills

Target driven

Job description

Global 4 Communications Ltd. is seeking an experienced Enterprise Account Manager in Horsham, West Sussex, with hybrid working options. You will manage a portfolio of enterprise clients, drive renewals, and cross-sell our full suite of telecoms and IT services.

You will onboard, grow and develop acquired accounts, build strategic engagement plans, and collaborate with support teams to ensure exceptional service and profitable growth.