Strategic Enterprise Implementation Lead

Klaviyo; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Klaviyo is seeking a Sr. Implementation Consultant to lead enterprise deployments, steer key launch tasks, and deliver high-value outcomes for large customer accounts.

You will own the project plan, shape delivery strategy, craft Statements of Work, and collaborate with the account team to ensure on-time success and measurable impact.

This role requires strong communication with C-level stakeholders and the ability to navigate complex cross-functional teams.

Qualifications

• Experience leading enterprise-level projects and deployments.
• Ability to define scope, timelines and success metrics for large accounts.
• Strong communication with senior stakeholders and multi-department teams.

Responsibilities

• Define, craft, and present Statements of Work (SOWs) for enterprise engagements.
• Lead consultative conversations to clarify objectives, risks, and delivery plans.
• Implement new customers, managing scope, budget, and timelines.
• Build relationships with stakeholders and drive project momentum across teams.
• Collaborate with senior leadership to ensure successful delivery in complex environments.

Skills

Enterprise project management

Stakeholder management

SOW crafting & pre-sales

Cross-functional collaboration

Job description

Klaviyo is seeking a Sr. Implementation Consultant to lead enterprise deployments, steer key launch tasks, and deliver high-value outcomes for large customer accounts.

You will own the project plan, shape delivery strategy, craft Statements of Work, and collaborate with the account team to ensure on-time success and measurable impact.

This role requires strong communication with C-level stakeholders and the ability to navigate complex cross-functional teams.