Strategic Enterprise Growth Manager

Glassbox; Norwich; On-site; GBP 90,000 - 130,000; Full time

Job summary

Glassbox, a leader in digital experience analytics, is seeking a Senior Enterprise Account Manager to manage and expand relationships with enterprise customers. You will drive value through proactive engagement and identify cross-sell opportunities across the customer's organization.

You will collaborate with Support, Product, and Solutions Engineering to ensure onboarding and long-term success, while accurately forecasting revenue and maintaining a strategic account plan across your territory.

Qualifications

• 5+ years in an Account Management or Enterprise Sales role, with a proven track record of managing large enterprise accounts.
• Experience land-and-expand strategies with cross-sell opportunities.
• Exceptional relationship-building skills across C-suite to technical teams.
• Deep understanding of the digital landscape, regulatory compliance, and KPIs.
• Ability to translate complex technical solutions into business value for large institutions.
• Strategic thinker with proven account planning capabilities.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, results-driven, and able to work independently in a fast-paced environment.

Responsibilities

• Cultivate and maintain strong relationships with key enterprise stakeholders.
• Proactively identify expansion opportunities and develop a robust pipeline.
• Lead end-to-end sales cycles for expansion opportunities, including negotiation and closing.
• Collaborate with Support, Product, and Solutions Engineering to ensure onboarding and adoption.
• Forecast revenue and pipeline, reporting on account health and strategy.
• Monitor market trends and competitor activity to inform account plans.

Skills

Relationship management

Commercial acumen

Team player

Forecasting

Market intelligence

Strategic thinking

Communication

Negotiation

Self-motivation

Job description

Glassbox, a leader in digital experience analytics, is seeking a Senior Enterprise Account Manager to manage and expand relationships with enterprise customers. You will drive value through proactive engagement and identify cross-sell opportunities across the customer's organization.

You will collaborate with Support, Product, and Solutions Engineering to ensure onboarding and long-term success, while accurately forecasting revenue and maintaining a strategic account plan across your territory.