Strategic Enterprise Account Manager (Remote)

Teamviewer Gmbh; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Onsite onboarding in HQ

Great compensation and benefits

Pension top-up (BAV)

Public transport friendly offices

Lease an e-bike (Germany only)

Gym perks

Corporate benefits platform with many

Regular team events

Open door policy

Hybrid and flexible work time

Work From Abroad Program

Diversity initiatives

Job summary

TeamViewer, a leading Digital Workplace platform, seeks an Account Manager for London. You will own a book of enterprise accounts, drive retention and expansion, and shape the future of enterprise connectivity while working in a fully remote setup.

You will partner with IT and business stakeholders to deliver value, manage renewals, negotiate multi-year terms, and collaborate with sales engineers and success teams to maximize revenue.

Qualifications

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.
• Proven record of retaining and expanding a book of business against retention and expansion targets.
• Strong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.
• Consultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap.
• Disciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).
• Excellent communication and presentation skills; comfortable in executive conversations.
• Entrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment.

Responsibilities

• Own and manage a book of enterprise accounts with retention and expansion responsibility.
• Build and maintain account plans with stakeholders, renewal timelines, adoption status, expansion hypotheses, and risk.
• Proactively manage renewals and negotiate multi-year terms.
• Identify and close expansion, upsell, and cross-sell opportunities with IT and business stakeholders.
• Forecast weekly for renewals and expansions in Salesforce.
• Collaborate with Enterprise Solution Engineers on validation and design; work with CS to resolve retention issues.
• Coordinate with partners, distributors, and resellers on opportunities.
• Provide customer and market insights to Product, Marketing and leadership; support references and events.

Skills

Enterprise account management

Renewals

SaaS sales

CRM (Salesforce)

Tools

Salesforce

Job description

TeamViewer, a leading Digital Workplace platform, seeks an Account Manager for London. You will own a book of enterprise accounts, drive retention and expansion, and shape the future of enterprise connectivity while working in a fully remote setup.

You will partner with IT and business stakeholders to deliver value, manage renewals, negotiate multi-year terms, and collaborate with sales engineers and success teams to maximize revenue.