Strategic Enterprise Account Manager - Climate

AlliedOffsets; Greater London; Hybrid; GBP 55,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

Autonomy

Global travel opportunities

Office in central London

Unlimited holiday

Annual company retreat

Company laptop

Free lunch Fridays

Summer Fridays

Job summary

AlliedOffsets, a London-based data and market intelligence provider for voluntary carbon markets, seeks an Account Manager to own client relationships post-onboarding through renewal and growth. You will drive enterprise engagement, balance high-touch strategy for big accounts with efficient management for mid-market clients, and collaborate with Customer Success, Sales, and Product teams.

You will map client needs to platform solutions, identify cross-sell opportunities, and lead renewal

Qualifications

• 2+ years’ experience in Account Management, Customer Success, Client Partnerships or a similar customer-facing commercial role.
• Knowledge of sustainability, ESG, climate tech, carbon markets or environmental policy is a plus.
• Experience within SaaS, data, market intelligence or subscription-based businesses.
• Proven track record of managing and growing B2B client accounts, including renewals and upselling.
• Strong commercial acumen with confidence leading pricing, renewal and contract discussions.
• Highly organised with the ability to manage multiple accounts and priorities.

Responsibilities

• Take full end-to-end ownership of the client journey post-onboarding through renewal and growth.
• Build deep, trust-based relationships with key decision-makers across enterprise accounts.
• Provide high-touch strategic consulting for enterprise clients while enabling growth for mid-market accounts.
• Lead account reviews to demonstrate platform value and ROI, and identify future growth initiatives.
• Identify and execute cross-sell opportunities across datasets and platform capabilities.
• Collaborate across Customer Success, Sales and Product teams to align on strategy and outcomes.
• Maintain CRM hygiene in HubSpot and monitor usage via Metabase dashboards.

Skills

Account Management

Customer Success

SaaS sales

Strategic account management

Analytical mindset

Multitasking/organization

Tools

HubSpot CRM

Metabase

Job description

AlliedOffsets, a London-based data and market intelligence provider for voluntary carbon markets, seeks an Account Manager to own client relationships post-onboarding through renewal and growth. You will drive enterprise engagement, balance high-touch strategy for big accounts with efficient management for mid-market clients, and collaborate with Customer Success, Sales, and Product teams.

You will map client needs to platform solutions, identify cross-sell opportunities, and lead renewal