Strategic Delivery Intern (SID021)

University of Lincoln; Lincoln; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentoring

Training

Project-based learning

Professional development support

Descripción de la vacante

The University of Lincoln is offering a Strategic Delivery Internship to help turn strategy into real improvements across student services. You will map journeys, gather data, and support delivery with mentoring and structured development.

You will work with colleagues across the university to understand student experiences, plan actions, and test changes that make services clearer, more connected and easier to use.

Formación

• A degree or equivalent experience, or clear interest in developing skills in service improvement, research, delivery or student support.
• Good communication and interpersonal skills, with the confidence to work positively with students, colleagues and stakeholders.
• Curiosity, creativity and problem-solving abilities for using information to drive improvements.
• Interest in change, improvement and making services better for students.
• Ability to manage tasks and work accurately within guidance and established processes.
• This opportunity is open exclusively to University of Lincoln graduates who completed their studies within the last two years.

Responsabilidades

• Support student journey improvement by mapping journeys and maintaining clear action information.
• Speak with students, colleagues and service users to understand experiences, identify issues and test understanding of problems.
• Gather, organise and present information to support evidence-led decisions and practical improvement ideas.
• Support simple research, feedback and evaluation activity to help understand whether changes improve the student experience.
• Plan and manage your own workload with guidance, meet agreed deadlines and keep colleagues informed of progress.
• Benefit from a structured development package, including mentoring, training, project-based learning, and dedicated support to help you achieve your personal and professional development goals.

Conocimientos

Communication skills

Research skills

Interpersonal skills

Organisational skills

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

Help shape how strategy becomes reality. Are you interested in how universities improve the way students experience their services? This internship offers a practical opportunity to build your skills in research, service improvement, communication and delivery while contributing to work that supports students at the University of Lincoln.

As a Strategic Delivery Intern, you will work with colleagues across the University to help understand how students move through key stages of their journey. With support and guidance, you will help map student journeys, gather and present information, keep track of actions, engage with students and staff, and support testing to see whether changes are making services clearer, more connected and easier to use.

In This Role, You Will

• Support student journey improvement work, including helping to map journeys and maintain clear action information
• Speak with students, colleagues and service users to understand experiences, identify issues and test understanding of problems
• Gather, organise and present information to support evidence‑led decisions and practical improvement ideas
• Support simple research, feedback and evaluation activity to help understand whether changes improve the student experience
• Plan and manage your own workload with guidance, meet agreed deadlines and keep colleagues informed of progress
• Benefit from a structured development package, including mentoring, training, project‑based learning, and dedicated support to help you achieve your personal and professional development goals.

What we’re looking for

• A degree or equivalent experience, or a clear interest in developing skills in service improvement, research, delivery or student support
• Good communication and interpersonal skills, with the confidence to work positively with students, colleagues and stakeholders
• Curiosity, creativity and problem‑solving skills, with an interest in using information and feedback to improve services
• An interest in change, improvement and making services better for students and service users
• The ability to manage tasks, respond positively to feedback and work accurately within clear guidance and established processes
• This opportunity is open exclusively to University of Lincoln graduates who completed their studies within the last two years.

Interviews to take place week commencing 23rd November.

Closing Date: 15 Nov 2026

Department: Administrative and Professional Services

Salary: £25,949 per annum

Please note, this post is fixed‑term for 12 months and full‑time at 37 hours per week.