Library Assistant

Lincoln Institute; Lincoln; On-site; GBP 23,000 - 29,000; Part time

Job summary

Library Assistant role at LLS Services - Lincoln. Fixed-term until 5 April 2027, 15 hours per week in Lincoln. You will deliver high-quality customer service, guide users to Library resources, and assist with library technologies to support students and staff.

Join a team dedicated to creating an inclusive and welcoming study environment, where proactive, friendly assistance enhances the student experience at the University of Lincoln.

Responsibilities

• Deliver outstanding customer service to students, staff and visitors.
• Act as a first point of contact for enquiries, providing advice and guidance on Library services and resources.
• Support students in making effective use of library technologies, including self-service equipment, printing and photocopying facilities.
• Help create a welcoming, inclusive and supportive environment where students can study confidently and successfully.

Job description

Library Assistant

LLS Services - Lincoln

Location: Lincoln

Salary: From £25,949 pro rata

Please note, this post is fixed-term until 5th April 2027 and part-time at 15 hours per week.

Closing Date: Monday 02 November 2026

Interview Date: Monday 16 November 2026

Reference: LR4127S

Help shape an outstanding student experience

At the University of Lincoln, we believe that every interaction matters. The Library is at the heart of the student journey, providing welcoming spaces, expert support, and essential resources that enable students to succeed in their studies.

We are looking for a number of customer focused and proactive Library Assistants to join our Customer Service team. This is an exciting opportunity to play a key role in creating a positive, inclusive and supportive environment for students. Whether you are helping a student find the information they need, supporting them with technology, maintaining a productive study environment, or simply offering a friendly welcome, your contribution will have a direct impact on the student experience.

What you will be doing:

As a Library Assistant, you will:

• Deliver outstanding customer service to students, staff and visitors.
• Act as a first point of contact for enquiries, providing advice and guidance on Library services and resources.
• Support students in making effective use of library technologies, including self-service equipment, printing and photocopying facilities.
• Help create a welcoming, inclusive and supportive environment where students can study confidently and successfully.

We are looking for people who are passionate about providing an excellent customer experience, enjoys helping people and takes pride in delivering a high-quality service.

Part time, 15 hours, fixed term until April 2027 Monday & Tuesday 8:30-5pm

You can find out more about working at Lincoln, and everything that we have to offer, at: https://www.lincoln.ac.uk/jobopportunities/

We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQIA+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other.

Please note: If you think you may require a visa to work in the UK, please refer to UK Visas and Immigration or UK Visas – Information for Prospective Staff before embarking upon an application, to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR; please refer to the UK Visas pages above for further details.