Strategic Customer Development Manager

Mr Central Heating; Greater London; On-site; GBP 34,000 - 52,000; Full time

Job summary

Mr Central Heating in Dagenham is seeking a commercially minded Customer Development Manager to own and grow a customer base within a hands-on sales environment.

You will build relationships with customers, develop accounts, win back lapsed business and proactively create new opportunities. A strong background in sales or account management is essential, with the confidence to pick up the phone and close deals.

Qualifications

• Proven track record in sales, telesales, account management or customer development.
• Comfortable making proactive calls to generate opportunities and close deals.
• Ability to build long-term relationships and achieve sales targets.

Responsibilities

• Manage and develop existing customer accounts.
• Follow up quotations quickly and consistently.
• Reconnect with lapsed and declining customers and win back their business.
• Make proactive warm and cold calls to generate new opportunities.
• Identify and open new trade accounts.
• Know your customers and what matters to them in their buying process.
• Spot opportunities to increase sales, order values and product ranges.
• Keep records of calls, quotations and opportunities on the CRM.
• Work with the branch team to deliver sales and gross profit targets.
• Provide knowledgeable, responsive customer service.

Skills

Sales

Telesales

Account management

Tools

CRM

Job description

Mr Central Heating in Dagenham is seeking a commercially minded Customer Development Manager to own and grow a customer base within a hands-on sales environment.

You will build relationships with customers, develop accounts, win back lapsed business and proactively create new opportunities. A strong background in sales or account management is essential, with the confidence to pick up the phone and close deals.