Strategic Customer Account Exec (FTC) – Stevenage

Owen Daniels; Stevenage; On-site; GBP 26,000 - 36,000; Full time

Job summary

Owen Daniels in Stevenage is seeking a Customer Account Executive on a fixed-term contract to manage key customer relationships, support sales activity and ensure smooth order delivery from enquiry to delivery. You will be the main contact for customers, coordinating with planning, operations and sales to keep customers informed and satisfied.

The role requires strong customer service experience, excellent communication, attention to detail and proficiency with CRM and ERP systems in a

Qualifications

• Experience in customer service, account management or sales support.
• Strong communication skills and attention to detail.
• Experience with CRM/ERP systems in a manufacturing environment.

Responsibilities

• Act as main contact for customer accounts and provide ongoing support.
• Process sales orders, amendments and updates accurately.
• Prepare and issue quotations, including pricing and BOM reviews.
• Follow up on quotes and track outcomes in the CRM.
• Coordinate with planning, operations and sales to ensure timely delivery.

Skills

Customer service

Account coordination

CRM system

Microsoft Excel

Tools

CRM software

ERP system

MS Office

Job description

Owen Daniels in Stevenage is seeking a Customer Account Executive on a fixed-term contract to manage key customer relationships, support sales activity and ensure smooth order delivery from enquiry to delivery. You will be the main contact for customers, coordinating with planning, operations and sales to keep customers informed and satisfied.

The role requires strong customer service experience, excellent communication, attention to detail and proficiency with CRM and ERP systems in a