Stand out for this role — generate a tailored resume and cover letter in about a minute.
Lawes Consulting Group in Warrington is seeking an experienced Account Handler/Executive to support a growing commercial insurance portfolio. You will renew, quote and maintain relationships with a mix of small and medium-sized clients, working with insurers and internal colleagues to deliver compliant service.
The role covers mid-term adjustments, documentation queries and cross-team collaboration on larger cases, with opportunities to develop product knowledge across Property, Liability,
Package: Negotiable salary + Car Allowance + Bonus
Location: Warrington
PURPOSE OF ROLE
A well-established and fast-growing insurance business is looking to strengthen its team as client demand continues to rise.
This is a key role in helping the region win and retain business, and would suit an Account Handler or Account Executive comfortable working across a broad mix of small and medium-sized commercial clients. Experience with larger, more complex risks would be an advantage, but isn't essential.
RESPONSIBILITIES
● Supporting clients through renewals, mid-term adjustments, documentation queries and quotes for additional cover.
● Partnering with account executives on larger and more complex cases.
● Developing strong relationships with clients and insurers to drive high retention.
● Ensuring all work is carried out compliantly and within required timescales.
● Acting as a key point of contact for both internal colleagues and external partners.
DAY-TO-DAY
● Handling client queries and requests by phone, email and face to face.
● Preparing renewal documentation, mid-term adjustments and quotations.
● Liaising with insurers to negotiate terms and resolve queries.
● Working closely with colleagues to progress larger or more technical cases.
● Keeping client and policy records accurate and up to date on the broking system.
EXPERIENCE
● A good grounding in commercial and corporate insurance, with knowledge of core products such as Property, Liability, Fleet, Professional Indemnity, D&O, Cyber and packaged policies.
● Confident communicating with stakeholders at all levels, both internally and externally.
● Comfortable using Word, Excel and broking platforms - experience with Acturis would be an advantage.
● Used to managing client enquiries across multiple channels, including phone, email and in person.
SKILLS
● Strong relationship-building and client service skills.
● Clear, confident communicator across all levels of a business.
● Highly organised, with good attention to detail and a compliant approach to work.
● A team player who's equally comfortable supporting colleagues on larger cases.
● A proactive attitude towards professional development and gaining qualifications.
If you have the relevant experience or know someone who does, please contact Liam Conlon on 07707 325425 or email Liam.Conlon@lawesgroup.co.uk