Commercial Account Executive

Lawes Consulting Group; Warrington; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Car allowance

Bonus

Job summary

Lawes Consulting Group in Warrington is seeking an experienced Account Handler/Executive to support a growing commercial insurance portfolio. You will renew, quote and maintain relationships with a mix of small and medium-sized clients, working with insurers and internal colleagues to deliver compliant service.

The role covers mid-term adjustments, documentation queries and cross-team collaboration on larger cases, with opportunities to develop product knowledge across Property, Liability,

Qualifications

• Strong grounding in commercial and corporate insurance.
• Knowledge of core products: Property, Liability, Fleet, PI, D&O, Cyber.
• Confident communicating with stakeholders at all levels.
• Experience using Word, Excel, and broking platforms (Acturis advantageous).

Responsibilities

• Renewals, mid-term adjustments, quotations and documentation.
• Quote larger/more complex cases with account executives.
• Develop relationships with clients and insurers to drive retention.
• Ensure work is compliant and timely.
• Liaise with internal colleagues and external partners.

Skills

Relationship building

Client service

Communication skills

Attention to detail

Multi-channel support

Tools

Acturis

Job description

Package: Negotiable salary + Car Allowance + Bonus

Location: Warrington

PURPOSE OF ROLE

A well-established and fast-growing insurance business is looking to strengthen its team as client demand continues to rise.

This is a key role in helping the region win and retain business, and would suit an Account Handler or Account Executive comfortable working across a broad mix of small and medium-sized commercial clients. Experience with larger, more complex risks would be an advantage, but isn't essential.

RESPONSIBILITIES

• Supporting clients through renewals, mid-term adjustments, documentation queries and quotes for additional cover.
• Partnering with account executives on larger and more complex cases.
• Developing strong relationships with clients and insurers to drive high retention.
• Ensuring all work is carried out compliantly and within required timescales.
• Acting as a key point of contact for both internal colleagues and external partners.

DAY-TO-DAY

• Handling client queries and requests by phone, email and face to face.
• Preparing renewal documentation, mid-term adjustments and quotations.
• Liaising with insurers to negotiate terms and resolve queries.
• Working closely with colleagues to progress larger or more technical cases.
• Keeping client and policy records accurate and up to date on the broking system.

EXPERIENCE

• A good grounding in commercial and corporate insurance, with knowledge of core products such as Property, Liability, Fleet, Professional Indemnity, D&O, Cyber and packaged policies.
• Confident communicating with stakeholders at all levels, both internally and externally.
• Comfortable using Word, Excel and broking platforms - experience with Acturis would be an advantage.
• Used to managing client enquiries across multiple channels, including phone, email and in person.

SKILLS

• Strong relationship-building and client service skills.
• Clear, confident communicator across all levels of a business.
• Highly organised, with good attention to detail and a compliant approach to work.
• A team player who's equally comfortable supporting colleagues on larger cases.
• A proactive attitude towards professional development and gaining qualifications.