Commercial Account Executive/Handler

Brown & Brown (Europe); Penzance; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Pension

Death in Service

Flexible benefits

Share save scheme

Job summary

Brown & Brown (Europe) in Penzance is seeking a Commercial Account Executive/Handler to sell, renew and advise on general insurance contracts for a defined client portfolio.

You will manage existing business while supporting new inquiries to grow the client base, delivering quality advice and service, and driving the company’s targets with a professional, resilient approach.

Qualifications

• At least 4 years general insurance experience (broking or underwriting).
• Able to handle new business enquiries, renewals and mid-term adjustments.
• Strong customer service and negotiation abilities.
• Excellent planning, administration and organisational skills.
• Ability to remain calm and effective under pressure.
• Excellent oral and written communication, representing the company professionally.

Responsibilities

• Deal with new and existing insurance enquiries proactively.
• Administer client insurance requirements for renewals, mid-term adjustments and new business, obtain quotations and manage accounting.
• Assess client needs and advise on appropriate insurances.
• Prepare broking submission reports and present to the market with strong negotiation.
• Ensure high quality client documentation is produced and delivered.
• Liaise with insurers and other third parties to meet client needs and build relationships.
• Provide technical support to colleagues when requested.
• Maintain positive working relationships to help meet company objectives.
• Adhere to FCA regulations and requirements.

Skills

Negotiation skills

Customer service

Communication skills

Organisational skills

Work under pressure

Tools

Acturis

Job description

Title: Commercial Account Executive/Handler
Location: Penzance
Salary: Negotiable + Benefits + Bonus

Overview:

We are currently looking for a Commercial Account Executive/Handler to join the exciting and progressive team in Penzance.

The Commercial Account Executive is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Executive you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets.

This is a superb opportunity for someone looking for a long term career and progression based on meritocracy. You will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development.

?The day to day:

• Deal with nominated new & existing business insurance enquiries in a proactive manner
• Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures
• Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs.
• Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills.
• Ensure high quality client documentation is produced and provide to clients.
• Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships.
• Provide technical support to colleagues on request.
• Maintain effective working relationships with colleagues assisting in achievement of overall company objectives
• Adhere to FCA regulations and requirements.

What's on offer:

• A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
• Full support for your professional development (including fully funded qualifications)

Your Experience:

• Requirement of at least 4 years general insurance experience either broking or underwriting
• Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies
• Good customer service and negotiation skills
• Effective planning, administration and organisational skills
• Ability to work calmly under pressure
• Excellent oral and written communication skills with the ability to professionally represent the Company
• Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
• Acturis insurance broking software knowledge is an advantage