Commercial Account Executive/Handler

Brown & Brown UK; Penzance; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Pension

Death in Service benefits

Flexible benefits

Annual share save scheme

Job summary

Brown & Brown UK in Penzance is searching for a Commercial Insurance Account Executive to join their dynamic team. The role focuses on managing existing business while also pursuing new client inquiries to achieve business growth.

With a competitive salary and generous benefits, this opportunity is ideal for someone with at least 4 years of insurance experience. You will provide quality customer service, produce high-quality reports, and maintain effective relationships with clients and insurers.

Qualifications

• At least 4 years of general insurance experience (broking or underwriting).
• Experience in handling new business, renewals, and adjustments.
• Ability to work under pressure and manage client relationships.

Responsibilities

• Handle new and existing client insurance enquiries proactively.
• Administer insurance requirements for renewals and mid-term adjustments.
• Review customer demands and provide appropriate insurance solutions.
• Produce high-quality broking submission reports and negotiate effectively.
• Maintain client documentation and liaise with insurers.

Skills

Good customer service skills

Negotiation skills

Organizational skills

Effective planning

Communication skills

Tools

Acturis insurance broking software

Job description

We are currently looking for a Commercial Insurance Account Executive to join the exciting and progressive team in Penzance.

The Commercial Account Executive is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Executive you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company’s client base and assist with achievement of the company’s new business targets.

This is a superb opportunity for someone looking for a long term career and progression based on meritocracy. You will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development.

The day to day:

• Deal with nominated new & existing business insurance enquiries in a proactive manner
• Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures
• Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs.
• Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills.
• Ensure high quality client documentation is produced and provide to clients.
• Liaise with insurers and other third parties regarding client’s insurance needs building effective business relationships.
• Provide technical support to colleagues on request.
• Maintain effective working relationships with colleagues assisting in achievement of overall company objectives
• Adhere to FCA regulations and requirements.

What’s on offer:

• A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares) (post probation).
• Full support for your professional development (including fully funded qualifications)

Your Experience:

• Requirement of at least 4 years general insurance experience either broking or underwriting
• Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies
• Good customer service and negotiation skills
• Effective planning, administration and organisational skills
• Ability to work calmly under pressure
• Excellent oral and written communication skills with the ability to professionally represent the Company
• Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
• Acturis insurance broking software knowledge is an advantage