Strategic Commercial Account Manager

VIZIO. Inc.; Tees Valley; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Career development coaching

1:1 coaching and support

Inclusive, collaborative culture

Job summary

Certas Energy, the UK's largest independent distributor of fuel and lubricants, is looking for a Customer Account Manager. You will combine consultative selling, account management and new customer acquisition to grow sales while maintaining profitable relationships.

You will manage a portfolio of commercial accounts, upsell and cross-sell relevant products, and negotiate for profitability. Expect a busy, target-driven role with supportive team collaboration.

Qualifications

• GCSE Maths and English required.
• Proven telephone selling and account management experience.
• Experience with upselling and cross-selling to commercial customers.
• Strong negotiation and relationship-building skills.

Responsibilities

• Develop and maintain knowledge of commercial products and services.
• Handle inbound customer contact via calls and emails using a consultative approach.
• Identify and maximise sales opportunities including upsell and cross-sell.
• Negotiate sales prices within authority to maximise profitability.
• Manage and grow a portfolio of commercial accounts, retaining customers and margin.
• Support new sales activity for fuel and ancillary products.
• Record customer interactions and sales accurately in systems.
• Deliver against targets and KPIs while collaborating with colleagues.

Skills

B2B sales

Telephone selling

Account management

Upselling & cross-selling

Negotiation

Interpersonal skills

Time management

Education

GCSE Maths & English

A-level/Equivalent preferred

Tools

CRM systems

Recordkeeping & documentation

Job description

Certas Energy, the UK's largest independent distributor of fuel and lubricants, is looking for a Customer Account Manager. You will combine consultative selling, account management and new customer acquisition to grow sales while maintaining profitable relationships.

You will manage a portfolio of commercial accounts, upsell and cross-sell relevant products, and negotiate for profitability. Expect a busy, target-driven role with supportive team collaboration.