Strategic Client Relations Lead — Life Sciences & AI

Cognizant; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Cognizant in the United Kingdom is seeking a Client Relationship Manager to act as the primary point of contact for assigned clients, leading day-to-day activities and P&L to deliver margin, revenue, satisfaction, and retention.

The role is hybrid, based in London, with three days in office, and involves building relationships up to the C-Suite, developing strategies, and identifying opportunities for renewals and growth.

Qualifications

• Excellent ability to influence and communicate with C-suite stakeholders.
• Experience managing client P&L of multi-million dollars.
• Proven track record in new business development.

Responsibilities

• Build trusted relationships with client stakeholders up to the C-Suite and understand their business and digital strategies.
• Own backlog growth, renewals and extensions, and optimize resource mix to meet expectations.
• Identify opportunities, drive proposals and RFPs, and maximize account wins.
• Lead business development by presenting credentials and prioritizing opportunities for expansion.
• Collaborate with Cognizant delivery teams to align client needs with delivery capabilities.

Skills

Executive communication

P&L management

Business development

Job description

Cognizant in the United Kingdom is seeking a Client Relationship Manager to act as the primary point of contact for assigned clients, leading day-to-day activities and P&L to deliver margin, revenue, satisfaction, and retention.

The role is hybrid, based in London, with three days in office, and involves building relationships up to the C-Suite, developing strategies, and identifying opportunities for renewals and growth.