Strategic Client Growth Manager (Flexible Hours)

RELX; Leeds; On-site; GBP 32,000 - 52,000; Full time

Job summary

LexisNexis Legal & Professional, part of RELX, is seeking a Client Manager to grow revenue from existing customers within a defined group. You will build strong relationships, identify opportunities to expand product usage, and help customers realise value from LexisNexis solutions while supporting retention and revenue growth.

You will work with cross-functional teams across Marketing, Customer Success and Strategy to feedback trends and shape our go-to-market actions, while delivering

Qualifications

• Be results and target driven with a self-motivated aptitude.
• Excellent communication skills, time management and planning.
• Demonstrate ability to spot commercial opportunities using data & insights.
• Experience in a B2B sales/customer service environment and growing customers.
• Ability to work in a team and collaborate with other departments.

Responsibilities

• Manage and close renewal opportunities, ensuring retention and growth.
• Identify account issues and demonstrate business value of Lexis Nexis products.
• Ensure customer experience aligns with targets and contact frequency.
• Adhere to planning, documentation, reporting and data recording in line with targets.
• Collaborate with Marketing, Customer Success and Strategy for GTM actions.
• Educate customers with thought leadership and expert market knowledge.

Skills

Communication

Time management

Sales methodology

B2B sales

Customer service

Team collaboration

Job description

LexisNexis Legal & Professional, part of RELX, is seeking a Client Manager to grow revenue from existing customers within a defined group. You will build strong relationships, identify opportunities to expand product usage, and help customers realise value from LexisNexis solutions while supporting retention and revenue growth.

You will work with cross-functional teams across Marketing, Customer Success and Strategy to feedback trends and shape our go-to-market actions, while delivering