Strategic Cleaning Accounts Lead – Devon & Cornwall

Churchill Services; Plymouth; Sur place; GBP 35 000 - 39 000; Plein temps

Avantages offerts par ce poste

Employee Ownership

33 days holiday (including bank & bank

Company sick pay

Maternity and paternity leave support

Life assurance cover

GP access + mental health & wellness &

Résumé du poste

Churchill Services in the South West is seeking a Cleaning Senior Account Manager to oversee a team of six Account Managers across Devon and Cornwall, delivering exceptional service and driving contract performance.

You will combine hands-on site visits with strategic planning, mentor the team, monitor KPIs, and collaborate with operations to push improvements. A regional role with strong leadership and commercial acumen.

Qualifications

• Proven leadership experience at senior management or director level within FM or a related sector.
• Experience managing large business portfolios with demonstrated financial growth.
• Background in acquisitions and integrations, with a focus on operational alignment.
• Strong people leadership skills, with a focus on coaching and building high-performing teams.
• Ability to drive strategic and operational improvements.
• Excellent stakeholder engagement and communication skills.
• Commercial awareness and a data-informed approach to decision-making.
• A practical, solutions-focused mindset with long‑term vision.

Responsabilités

• Lead strategic reviews with senior stakeholders through regular meetings.
• Monitor KPIs and quality metrics across contracts, identifying trends and opportunities.
• Conduct site visits to ensure compliance and service excellence.
• Oversee financial performance and identify opportunities to improve margins.
• Collaborate with operational leaders to respond to client feedback and drive improvements.
• Implement scalable processes to support sustainable growth.

Connaissances

Leadership

Portfolio management

Stakeholder engagement

People leadership

Strategic thinking

Communication

Commercial awareness

Data-driven decisions

Problem solving

Change management

Description du poste

Churchill Services in the South West is seeking a Cleaning Senior Account Manager to oversee a team of six Account Managers across Devon and Cornwall, delivering exceptional service and driving contract performance.

You will combine hands-on site visits with strategic planning, mentor the team, monitor KPIs, and collaborate with operations to push improvements. A regional role with strong leadership and commercial acumen.